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Enmarket Arena · 17 hours ago

Event Coordinator | Part-Time | Centene Community Ice Center

US-MO-Maryland Heights

Full-time, Part-time

Onsite

Entry Level

$20/hr - $22/hr

1+ years exp

Oak View Group is the global leader in venue development and management for the live event industry. The Event Coordinator serves as a liaison between event organizers, guests, and facility staff, ensuring smooth event operations and high levels of customer service.

EventsMedia and EntertainmentMusic

Responsibilities

Communicate in person with event organizers on event days and monitor event activity

Serve as a facility representative at events; enforce facility policies and procedures throughout each event; identify and resolve event challenges; resolve public complaints

Advance and facilitate Touring VIP Programs

Take reasonable steps to ensure a high level of customer service is being provided by facility staff

Monitor the work of facility staff to ensure event needs are being met and the Center is being maintained

Identify any safety concerns and work with appropriate staff to resolve them

Liaise with public safety officials in the event medical, fire or police personnel respond to the Center as needed

Answer questions and provide information to facility customers

Facilitate pre-event and post-event walk through to assess facility condition

Perform other duties as required

Qualification

Event CoordinationCustomer ServicePublic Safety RegulationsTime ManagementSupervisionCommunication SkillsOrganizational SkillsProblem Solving

Required

Minimum of one (1) year experience in Event Coordination (preferably with a convention center, hotel, sports facility, performing arts facility or other multi purpose public assembly facility) or Meeting Planning

Possession of, or ability to obtain a valid driver's license

Communicate in person with event organizers on event days and monitor event activity

Serve as a facility representative at events; enforce facility policies and procedures throughout each event; identify and resolve event challenges; resolve public complaints

Advance and facilitate Touring VIP Programs

Take reasonable steps to ensure a high level of customer service is being provided by facility staff

Monitor the work of facility staff to ensure event needs are being met and the Center is being maintained

Identify any safety concerns and work with appropriate staff to resolve them

Liaise with public safety officials in the event medical, fire or police personnel respond to the Center as needed

Answer questions and provide information to facility customers

Facilitate pre-event and post-event walk through to assess facility condition

Perform other duties as required

Work effectively in a service-oriented environment subject to frequently changing priorities

Identify job related challenges and make corrective recommendations to supervisor

Work independently in the absence of supervision

Be well organized and an excellent multi-tasker

Manage under pressure and practice good time management

Provide work directions to and work alongside subordinates

Communicate clearly and concisely in the English language, both orally and in writing

Establish and maintain effective working relationships with event organizers, event participants, guests, staff and vendors

Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) workdays and extended numbers of days