Legal Intake Professionals ยท 2 days ago
Part Time Legal Intake Specialist Nashville
Nashville, TN
Part-time
Onsite
New Grad, Entry Level
$18/hr - $20/hrLegal Intake Professionals is seeking Part Time Legal Intake Specialists in their Nashville location. The role involves acting as a liaison between clients and customers, handling inquiries and complaints while ensuring high levels of customer satisfaction.
LegalProfessional Services
Responsibilities
Receiving incoming client calls
Follow detailed scripts
Fill out intake forms while talking to clients
Receive calls electronically and by live transfer
Set the tone and pace of calls while maintaining a professional attitude
Show empathy and patience with potential clients
Qualification
Required
Good verbal and written communication skills, specifically: spelling, grammar, and diction
A professional phone voice that shows customer care and concern
Active-listening skills to ensure client information is gathered correctly and fully
The ability to ask appropriate questions
The ability to converse with various personalities and to collect pertinent details to determine viability of their claims
Accurate and fast typing skills
PC/Computer skills in a Microsoft Windows environment
A flexible schedule, including nights, weekends, and holidays
A High School Diploma or GED, and must be 18 years of age
Preferred
Customer Service Experience Is a Plus, But Not Required
Company
Legal Intake Professionals
Legal Intake Professionals is a legal support service company.
Founded in 2000
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase