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United Surgical Partners International, Inc · 18 hours ago

Business Office Manager

Flagstaff, AZ

Full-time

Onsite

Mid, Senior Level

3+ years exp

United Surgical Partners International, Inc. is an organization that partners with physicians and healthcare systems to provide first-class ambulatory solutions. The Business Office Manager at Flagstaff Bone & Joint Surgical Center is responsible for supervising all Business Office functions, overseeing personnel, and providing administrative support to the facility's Administrator and Clinical Director.

Health CareWellness

Responsibilities

Supervises the Business Office, understands and oversees the following functions: scheduling, registration, insurance verification, admitting, health information management systems, over-the-counter cash collections, patient credit application processing, transcription, medical records filing and maintenance

Maintains effective liaison with Central Billing Office to ensure timely transfer of all information needed for billing

Responsible for ensuring verification of all patients’ insurance coverage and collection of all patient co-payments, coinsurance and deductibles at time of service

Responsible for calculating Self-pay patient quotes in accordance with Center policies

Demonstrate a thorough knowledge and understanding of the Center’s Policies and Procedures, Credentialing plan and Bylaws, and the accreditation/credentialing standards established by the center’s current accreditation organization

Evaluate Business Office employee job performance, counsel, and discipline as necessary. Prepares and conducts performance evaluations for all Business Office staff

Maintains patient confidentiality standards for both medical and financial information in accordance with applicable policies and regulation

Participates in loss prevention by protecting company assets and maintaining a safe environment

Keeps and ensures approved standardized office procedures are adhered to, and initiates policy and procedures appropriately

Orders and maintains adequate stocks of office supplies and forms to ensure continuous business office operations

Responsible for ensuring that patients are aware of any potential observers, and initiates proper paperwork to document the patient’s approval

Responsible for ensuring that all vendors are properly checked-in before authorizing admittance into patient care areas

Responsible for ensuring adequate coverage of Business Office staff functions during staff absences

Establishes and maintain personnel files in accordance with USPI and Center policy

Perform routine payroll duties

Assists in continuous quality improvement processes

Maintain confidentiality of all physician and Employee data

Keeps job related skills current

Ensures that established credentialing/medical record policy, guidelines and standards are adhered to

Prepare and maintain all appointment application packets or correspondence with cover letters

Maintains the credentialing database in an accurate and timely manner. Works with CACTUS, NPDB and the AMA in credentialing the surgeons

Maintains current filing for all practitioners in an organized manner. Maintains practitioner information within the facility’s software application

Responds to inquiries regarding a practitioner’s application/credentialing status

Responsible for continued compliance with all legal, regulatory, and accreditation standards as it relates to the business office and medical records department

Performs other duties as assigned

Qualification

Healthcare AdministrationSupervisory ExperienceRevenue Cycle ManagementAccounting ProficiencyThird-party Payer ExperienceProfessional CommunicationBLS CertificationInterpersonal SkillsProblem SolvingTeamwork

Required

Must be a High School Graduate or equivalent and have three years of experience in medical office, hospital or clinic office administration with experience in patient services, scheduling, billing, coding or related fields

Knowledge of computer software such as Microsoft Office and the ability to type 45 WPM

Duties require professional verbal and written communication skills, and proper telephone etiquette

Knowledge of medical terminology and surgical procedures

Has a thorough understanding of the requirements of Medicare, Worker's Compensation and third party payers as related to ASC reimbursement

Must demonstrate the desire and ability to work productively within a Team concept while utilizing exceptional interpersonal and communication skills to independently interact with physicians, patients, family members and all levels of staff

Ability to think quickly and problem solve independently

Maintains current BLS certification

Failure to maintain any required licenses, registrations or certifications may result in temporary or permanent disqualification from employment

Previous supervisory experience is preferred

Preferred

Bachelor's degree in Healthcare Administration, Business, or related field preferred

Five years of supervisory experience in a healthcare revenue cycle capacity

Proficiency in accounting and ability to use computer-automated accounting systems

Experience working with different types of third-party payers including HMO, PPO and Medicare/Medicaid, etc

Demonstrates accountability, integrity, professionalism, innovation, as well as an openness to new ideas

Benefits

Medical, dental, vision, and prescription coverage

Life and AD&D coverage

Availability of short- and long-term disability

Flexible financial benefits including FSAs and HSAs

401(k) and access to retirement planning

Paid holidays and vacation

Company

United Surgical Partners International, Inc

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United Surgical Partners International (USPI) is the largest ambulatory surgery platform in the country and operates ambulatory surgery centers and surgical hospitals.

Founded in 1998

Addison, Texas, USA

10001+ employees