Summit Credit Union ยท 18 hours ago
Summer 2026 -Contact Center Operations Support Internship
Cottage Grove, Wisconsin, United States
Internship
Onsite
Intern
Start in 2026 SummerSummit Credit Union is a financial institution committed to providing excellent service and support. They are seeking a Contact Center Operations Support Intern to assist the operations team in optimizing processes, improving efficiency, and supporting day-to-day activities within the contact center environment.
BankingFinancial ServicesPersonal Finance
Responsibilities
Examine workflows and processes for bottlenecks or redundancies
Document at least 3 process inefficiencies and propose actionable recommendations by Week 6
Update operational procedures and training materials
Complete updates to 2 key process documents and ensure they are accessible in the knowledge base by the end of the internship
Qualification
Required
Currently pursuing a degree in Business, Communications, Data Analytics, or related field
Strong analytical, organizational, and communication skills
Proficiency in Microsoft Office Suite; familiarity with contact center tools is a plus
Ability to work independently and as part of a team in a fast-paced environment
This role requires you to be present in person at our main office
Company
Summit Credit Union
Summit Credit Union is a credit union that provides banking services to members.
Founded in 1935
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Kim Sponem
CEO/President
Recent News
2025-04-14
2025-03-26
BizTimes - Milwaukee Business News
2025-03-17
Company data provided by crunchbase