Property Operations Specialist - 160 Ross & 191 College jobs in United States
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American Campus Communities · 1 day ago

Property Operations Specialist - 160 Ross & 191 College

American Campus Communities is the nation’s largest developer, owner and manager of high-quality student housing communities. The Property Operations Specialist plays a critical role in supporting facilities operations, managing work orders, coordinating maintenance, and ensuring resident requests are handled efficiently and professionally.

ConstructionEducationFinanceReal EstateReal Estate InvestmentRental PropertyResidential

Responsibilities

Manage work order intake and ensure timely responses from maintenance staff, including effective record-keeping, communication and follow-up
Act as a dispatcher for maintenance technicians as needed
Track work order response times to meet standards for routine, emergency, and preventative maintenance
Assist supervisor and Service Manager in the planning, preparation, and implementation of successful turnover processes
Collaborate with the Service Manager to maintain facilities plans and generate work orders for preventative maintenance
Compile and verify resident damage charges during the year and during turnover, applying to resident accounts and ensuring accuracy in billing
Investigate and respond to contested resident charges, providing documentation to supervisor and Service Manager
Schedule apartment entries and deliver notices for inspections and maintenance
Support accounts receivable processes, including data entry and resident follow-up
Assist in maintaining inventory of supplies, materials, and equipment for facilities operations, ensuring cost control
Assist with ordering, receiving, and verifying shipments of supplies
Uphold confidentiality of property information and adhere to key policy
Other duties as assigned by supervisor

Qualification

Administrative experienceCustomer service skillsRecord-keepingCommunicationDetail-oriented

Required

At least 2 years' of administrative experience
High school graduate or equivalent
Strong administrative and customer service skills

Benefits

Dental
Vision
401(k) with Employer Matching
Medical & Dependent Care Flexible Spending Accounts (FSA)
Life Insurance
Sick Leave
Paid Time Off
Paid Pregnancy & Childbirth Leave
Paid Paternity Leave
Health Insurance
Health Savings Account (HSA) with Employer Matching
Short-Term & Long-Term Disability
Preferred Membership Pricing at Local & National Companies
CoreGiving Volunteer Days
Referral Program
Charity Matching Program

Company

American Campus Communities

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American Campus Communities is a real estate investment trust that manages high-quality student housing apartment communities.

Funding

Current Stage
Public Company
Total Funding
unknown
2022-04-19Acquired
2004-08-17IPO

Leadership Team

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Jennifer Beese
Chief Operating Officer
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Company data provided by crunchbase