Customer Service Representative / Sales Support jobs in United States
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Ultimate Staffing ยท 17 hours ago

Customer Service Representative / Sales Support

Ultimate Staffing is seeking a Sales Support Specialist who will play a pivotal role in analyzing RFQs and blueprints to prepare accurate pricing for customer orders. The position involves computing cost and time factors, collaborating with customers and vendors, and maintaining effective relationships to ensure sales volumes and margins.

EmploymentHuman ResourcesManufacturingStaffing Agency
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Comp. & Benefits
Hiring Manager
Andrea Gibbons
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Responsibilities

Review purchase orders, blueprints, and quality requirements, re-pricing existing jobs
Receive requests for quotes (RFQ) for a product orders through the company website, email or phone
Consult with customers, vendors, and other individuals to discuss estimates and resolve issues
Calculate accurate estimates in response to customer orders and RFQs
Identify potential vendors or subcontractors
Review data to determine material and labor requirements
Maintain effective relationships with customers, ensuring sales volumes and margins

Qualification

Calculating RFQs/RFPsOrder processingReading blueprintsMath skillsWorkwise (ERP) familiarityManufacturing experienceEffective communicationAttention to detail

Required

1+ years of experience in calculating request for quotes (RFQ) / request for proposals (RFP) or sales support experience
Excellent attendance
Strong math skills including decimals, fractions, and metric conversions
Effective written and verbal communication skills with an attention to detail

Preferred

Ability to read and interpret blueprints
2+ years of experience in manufacturing industry is a huge plus
Any familiarity of using Workwise (ERP) is helpful but can be taught

Benefits

Medical insurance through Medica
Dental insurance and vision insurance through Mutual of Omaha
401(K) Plan: - no company match due to non-union employees having a Defined Benefit Pension Plan
Life Insurance - employer paid
Short & long-term disability insurance - employer paid
PTO + 8 paid holidays +2 floating holidays

Company

Ultimate Staffing

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Ultimate Staffing specializes in clerical, administrative, customer service, and manufacturing and production positions.

Funding

Current Stage
Late Stage

Leadership Team

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Lisa Marez
Partnership Director
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Company data provided by crunchbase