Scalence L.L.C. · 1 month ago
Sr Technology Analyst - Disaster Recovery
Dallas, TX
Full-time
Onsite
Mid, Senior Level
3+ years expScalence L.L.C. is currently seeking a Sr Technology Analyst - Disaster Recovery. The role involves providing expertise in IT disaster recovery projects and ensuring the governance of disaster recovery plans and procedures for critical business applications and infrastructure.
Information Technology & Services
Responsibilities
Govern disaster recovery plans and procedures for critical business applications and infrastructure
Create, update, and publish disaster recovery-related policies, procedures, and guidelines
Ensure annual updates and validations of DR policies and procedures to maintain readiness and resilience
Maintain up-to-date knowledge of disaster recovery and business continuity best practices
Perform regular disaster recovery testing, including simulation exercises, incident response simulations, tabletop exercises, and actual failover drills to validate procedures and identify improvements
Train staff and educate employees on disaster recovery processes, their roles during incidents, and adherence to disaster recovery policies
Coordinates Technology Response to Natural Disasters and Aircraft Accidents
Qualification
Required
3+ years of similar or related experience in such fields as Disaster Recovery, Business Continuity and Enterprise Operational Resilience
Working knowledge of Disaster Recovery professional practices, including Business Impact Analysis, disaster recovery plan (DRP), redundancy and failover mechanisms DR related regulatory requirement, and Business Continuity Plan exercises and audits
Ability to motivate, influence, and train others
Strong analytical skills and problem-solving skills using data analysis tools including Alteryx and Tableau
Ability to communicate technical and operational issues clearly to both technical and non-technical audiences
Preferred
Strong knowledge of Airvault and ransomeware recovery technologies
Proven ability to build, cultivate, and promote strong relationships with internal customers at all levels of the organization, as well as with Technology counterparts, business partners, and external groups
Proficiency in handling operational issues effectively and understanding escalation, communication, and crisis management
Demonstrated call control and situation management skills under fast-paced, highly dynamic situations
Knowledge of basic IT and Airline Ecosystems
Understand SLA's, engagement process and urgency needed to engage teams during critical situations
Ability to understand and explain interconnected application functionality in a complex environment and share knowledge with peers
Skilled in a Customer-centric attitude and the ability to focus on providing best-in-class service for customers and stakeholders
Ability to execute with a high level of operational urgency with an ability to maintain calm, and work closely with a team and stakeholders during a critical situation while using project management skills
Ability to present to C-Level executives with outstanding communication skills
Ability to lead a large group up to 200 people including support, development, leaders and executives on a single call
Ability to effectively triage – be able to detect and determine symptom vs cause and capture key data from various sources, systems and people
Knowledge of business strategies and priorities
Excellent communication and stakeholder engagement skills
Company
Scalence L.L.C.
In today’s dynamic and competitive market, success hinges on mastering three key areas: Data Intelligence, Business Resilience, and Digital Experience.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase