Telecom Solution Engineer jobs in United States
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HCLTech · 23 hours ago

Telecom Solution Engineer

HCLTech is looking for a highly talented and self-motivated Telecom Solution Engineer to join it in advancing the technological world through innovation and creativity. The role involves conducting tests for device and service configurations, performing in-depth protocol testing, and providing support for partners during pre-launch QA.

Information and Communications Technology (ICT)IT ManagementOutsourcingSoftwareTelecommunications
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H1B Sponsor Likelynote
Hiring Manager
Gaurav K.
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Responsibilities

Carrier certification
Conduct tests to ensure device and service configurations adhere to GSMA TS.43 guidelines, particularly for secure service enablement
HTTP/HTTPS Protocol Testing: Perform in-depth testing of HTTP/HTTPS traffic, including header validation, status code verification, API endpoint testing, and performance analysis
SSL/TLS Certificate Validation: Test and verify SSL/TLS certificate implementations, including chain of trust, expiration, revocation status (OCSP/CRL), and cipher suite compatibility
JWT Security Analysis: Analyze and test JWT-based authentication and authorization mechanisms, including token generation, validation, signature verification, expiry, and common vulnerabilities (e.g., insecure algorithms, information disclosure)
Log Analysis & Troubleshooting: Collect, review, and analyze network traces (e.g., Wireshark), server logs, and application logs to diagnose issues and identify root causes
Generic partner support
Issue Handling: Track the bugs with priority for premium partners, triage them, minimize duplicates and secure all the information necessary for Eng to address them. Communicate across functions and teams to facilitate the debugging process and meet the service level objectives. Host regular meetings with partner QA teams to share the status update as needed
Pre-launch QA by partners: Enable partners to run QA testing pre-launch with instructions from internal stakeholders such as Product and Eng. Provide live or online support during the test. Verify issues locally on test devices to align with the partner QA team on the findings

Qualification

Telecommunication industry experienceSIP protocol knowledgeMSRP protocol knowledgeHTTP/HTTPS Protocol TestingSSL/TLS Certificate ValidationJWT Security AnalysisLog Analysis & TroubleshootingIssue HandlingGeneric partner supportPre-launch QA support

Required

Carrier certification
Conduct tests to ensure device and service configurations adhere to GSMA TS.43 guidelines, particularly for secure service enablement
HTTP/HTTPS Protocol Testing: Perform in-depth testing of HTTP/HTTPS traffic, including header validation, status code verification, API endpoint testing, and performance analysis
SSL/TLS Certificate Validation: Test and verify SSL/TLS certificate implementations, including chain of trust, expiration, revocation status (OCSP/CRL), and cipher suite compatibility
JWT Security Analysis: Analyze and test JWT-based authentication and authorization mechanisms, including token generation, validation, signature verification, expiry, and common vulnerabilities (e.g., insecure algorithms, information disclosure)
Log Analysis & Troubleshooting: Collect, review, and analyze network traces (e.g., Wireshark), server logs, and application logs to diagnose issues and identify root causes
Generic partner support
Issue Handling: Track the bugs with priority for premium partners, triage them, minimize duplicates and secure all the information necessary for Eng to address them. Communicate across functions and teams to facilitate the debugging process and meet the service level objectives. Host regular meetings with partner QA teams to share the status update as needed
Pre-launch QA by partners: Enable partners to run QA testing pre-launch with instructions from internal stakeholders such as Product and Eng. Provide live or online support during the test. Verify issues locally on test devices to align with the partner QA team on the findings
8-12 years minimum in computer/software technology
4 years minimum working with enterprise customers (in professional services, tech support, and/or product management)
Should have good knowledge of SIP, MSRP protocol

Preferred

Experience with telecommunication industry and networking infrastructure is a plus
Experience with mobile technology solutions/applications is a plus

Benefits

Medical
Dental
Vision
Pharmacy
Life
Accidental death & dismemberment
Disability insurance
Employee assistance program
401(k) retirement plan
10 days of paid time off per year
10 paid holidays per year

Company

HCLTech is a global IT company offering digital, engineering, and cloud solutions partnering with businesses for transformation.

H1B Sponsorship

HCLTech has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2975)
2024 (3974)
2023 (3649)
2022 (3861)
2021 (4093)
2020 (4317)

Funding

Current Stage
Public Company
Total Funding
$220M
Key Investors
ChrysCapital
2008-07-10Post Ipo Equity· $220M
2000-01-06IPO

Leadership Team

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Vijayakumar C.
Chief Executive Officer
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Alan Flower
Executive Vice President - CTO & Global Head, AI & Cloud Native Labs
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Company data provided by crunchbase