Fidelity Bank · 1 day ago
Security Team Lead
Smithfield, RI
Full-time
Hybrid
Mid, Senior Level
3+ years expFidelity Bank is a financial institution seeking a GSOC Lead Specialist to oversee security operations. The role involves managing security responses to incidents, analyzing threats, and supporting travel security programs.
BankingBitcoinCustomer ServiceFinancial ServicesInsuranceWealth Management
No H1B
Responsibilities
As a senior member of the operations center team, the Lead Specialist will be responsible for assisting management in coordinating Fidelity’s security response to incidents that occur at or near corporate locations/events by using appropriate communication methods. Responses may be to medical emergencies, criminal activity, fire, duress alarms. Lead Analysts will liaison with law enforcement, fire, or other public safety organizations related to emergencies on or near corporate locations
Review, analyze and disseminate open-source and subscription-based intelligence to help mitigate and report global threats to corporate locations, associates, and stakeholders
Document, assess, and report on instances of possible threats in the workplace. Coordinate with management regarding escalated cases
Support the Travel Security program through monitoring of associate travel and analyze events of concern or elevated risk. Act as primary contact for travel security incident management
Report out of the ordinary or abnormal conditions to the corporation’s security personnel, management, associates, contractors, and facilities organization
Receive, evaluating, and disseminating information and reports from internal business groups and local agencies
Develop concise, fact-based incident reports for distribution to various Fidelity stakeholders
Coordinate service requests for afterhours access to Fidelity offices
Play an integral role in helping to develop new security, incident management, and intelligence gathering processes
Refine existing GSOC response and escalation procedures
Responsible to lead the on-duty shift when delegated by management
Support and mentor junior personnel to enhance proficiency with GSOC technology resources, processes, and procedures
Qualification
Required
3+ years of full-time experience in a security function, preferably in an operations or control center assignment
Computer proficiency with Microsoft Office suite of products
Demonstrated experience in the use of Alarm Monitoring, Access Control, Video Management, and Crisis Communication technology
Ability to work in a flexible scheduling environment (rotating shifts, nights, weekends, and holidays)
Experience collecting, analyzing, and disseminating open source or subscription-based intelligence
Providing excellent customer service in a high call volume environment
Ability to work in a fast-paced organization; coordinate and manage multiple tasks with limited supervision
Must be able to communicate effectively with all levels of the corporation
Preferred
Previous life safety or incident management training preferred
Bachelor's Degree preferred
Company
Fidelity Bank
Fidelity Bank is a commercial bank providing services financial sercvices.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-12-17Acquired
2014-09-01Private Equity
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