All Things Metal Industries · 3 days ago
IT Assistant (Not Remote)
Phoenix, AZ
Full-time
Onsite
New Grad, Entry Level
$19/hr - $23/hr
0+ years expAll Things Metal Industries is a family-owned company recognized as one of Arizona’s Best Places to Work. They are seeking a proactive IT Assistant to support day-to-day technology operations, bridging the gap between internal teams and their managed IT provider while ensuring systems and software remain functional and productive.
ConstructionIndustrial ManufacturingMachinery ManufacturingManufacturingMining
Responsibilities
Provide first-line support for hardware, software, and connectivity issues
Troubleshoot and resolve problems with construction-specific programs (Tekla Powerfab, Sage 100 Contractor, Vista Viewpoint, AutoCAD, Bluebeam, Trimble Connect, etc.)
Assist with account setup, password resets, permissions, and license management
Train end users on new systems, updates, and company technology standards
Log, track, and prioritize IT support requests to ensure timely resolution
Set up, configure, and maintain computers, printers, and mobile devices
Manage software updates, drivers, and patches for both office and field equipment
Support network connections and ensure reliable VPN access for remote and field users
Partner with 3rd Party IT Provider on escalated network, security, and infrastructure issues
Install, update, and manage licenses for key construction software
Coordinate with vendors and 3rd Party IT Provider for upgrades, integrations, and troubleshooting
Assist project teams with data sharing, version control, and file management
Help enforce company data protection and cybersecurity best practices
Maintain IT documentation, user guides, and FAQs
Conduct new-hire IT orientation and software onboarding
Provide refresher training on software tools and updates
Maintain IT asset inventory and oversee equipment lifecycle
Assist with procurement and setup of new devices and software
Support field teams accessing digital drawings, models, and schedules
Qualification
Required
0–3 years of hands-on IT support or helpdesk experience — ideal for someone early in their IT career looking to grow
Basic understanding of computer hardware, software, and networking fundamentals
Naturally curious and resourceful — able to research issues, use available tools, and problem-solve without constant direction
Comfortable juggling multiple priorities and learning through doing
Ability to lift and move computer equipment as needed
Excellent communication and customer service skills
Strong attention to detail and organizational ability
Problem-solving mindset with eagerness to learn new systems
Ability to work independently while collaborating across departments
Comfortable juggling multiple priorities in a fast-paced environment
Preferred
Familiarity with construction software (Tekla, Sage, Bluebeam, etc.) is helpful, but we're happy to train the right person
Experience coordinating with a managed IT provider is a plus, but not required
Benefits
Steady, long-term work in a supportive environment
First-time homebuyer program with $500 bonus and optional realtor/mortgage support
Dave Ramsey SmartDollar financial education resources
Full benefits including medical, dental, vision, PTO, and sick time
401(k) with company match and profit-sharing contributions
Family-friendly events and team-building activities
Birthday and work anniversary recognition
Cash bonuses for production roles and internal growth opportunities
Company
All Things Metal Industries
We are an Arizona based commercial structural steel company.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase