LanceSoft, Inc. ยท 5 months ago
Operations Business Analyst - Level 2 - Daily
LanceSoft, Inc. is seeking an Operations Business Analyst to implement Group policy related to Operational Permanent Control Framework Incident Management. The role involves ensuring the efficacy of the Incident Management Lifecycle and providing awareness and training to participants in the incident management process.
Information Technology
Responsibilities
Implements Group policy related to Operational Permanent Control (OPC) Framework Incident Management - events (internal or external) that have, or could have, resulted in a loss, gain or opportunity cost
Ensures the efficacy of Incident Management Lifecycle by effecting the collaboration of 1LoD OPC Officers, covering:
Investigation - an examination of the details, causes and impact of an incident, considering the effect across all businesses and functions across the Bank
Analysis - an in-depth study of the root cause of an event
Action plan - a remediation approach to permanently address short and long-term causes
Follow up - incorporating recommendations from business and independent reviewers
Closure - reviewing the quality of evidence proposed to close an incident action plan
Escalation - propose mitigation actions relating to gaps, risks and delays to senior management
Develops, collects, monitors, analyzes, reports and presents incident trends to committees (weekly and ad hoc) tackling incidents, supporting management's understanding of causal patterns and advising on how to prevent
Provides awareness and training to participants in the incident management lifecycle
Executes and identifies continuous improvement opportunities to raise the quality of incident management
Qualification
Required
Expert in Permanent Control or Risk Management
Advanced knowledge of incident management procedures, policies, standards and principles
Expert knowledge of workflow tools, risk management systems and reporting sources
High capacity for advanced analysis, research and synthesis of causal patterns across disparate businesses, functions and geographies
Exceptional communication skills and ability to manage and influence senior stakeholders
Ability to build networking working relationships with various stakeholders across first and second lines of defense
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageCompany data provided by crunchbase