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Fontainebleau Las Vegas · 1 day ago

Ito Omakase Host - On Call

Las Vegas, NV

Full-time

Onsite

New Grad, Entry Level

Fontainebleau Las Vegas is a premier destination for dining and entertainment, and they are seeking an On Call Ito Omakase Host. The role involves greeting guests, managing reservations, and ensuring a positive dining experience through exceptional customer service.

Hospitality

Responsibilities

Greet guests with a friendly and welcoming demeanor as they enter the restaurant, making them feel valued and appreciated

Manage the seating chart and ensure guests are seated promptly and efficiently according to reservations, party size, and server availability

Maintain an organized waiting list during peak hours and provide estimated wait times to guests with accurate communication

Address special seating requests and accommodate guests with specific needs, such as highchairs, booster seats, or wheelchair access

Offer menus to seated guests and provide brief explanations of any specials or promotions

Assist in managing reservations, answering phone calls, and confirming upcoming bookings

Respond to guest inquiries, provide information about the restaurant, and answer questions about the menu or services

Assist guests with coat check services, if available, to ensure a pleasant and organized experience

Maintain a clean and tidy entrance area, ensuring it is free of clutter and welcoming to guests

Communicate effectively with servers, kitchen staff, and management to ensure efficient guest flow and service

Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

Qualification

Customer serviceInterpersonal skillsCommunication skillsOrganizational skillsFlexible schedule

Required

Must be at least 21 years of age

High school diploma or equivalent required

Exceptional interpersonal skills and a genuine passion for delivering outstanding customer service

Strong communication skills to interact effectively with guests and members in a fast-paced environment

Must be willing and able to work a flexible schedule to include nights, holidays, and weekends

Work in a fast-paced, busy, and somewhat stressful environment

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals

Ability to read and communicate verbally in English

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form

Ability to deal with problems involving several concrete variables in standardized situations

The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds

Must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces