Apply on Employer Site

Valley Bank · 1 day ago

Technical Writer-Retail

Clifton, NJ

Full-time

Onsite

Mid Level

3+ years exp

Valley Bank is a leading relationship bank built for growth, seeking a Technical Writer to develop and maintain clear documentation that supports retail banking operations. The role involves collaborating with subject matter experts to ensure content aligns with regulatory standards and operational procedures.

Banking

H1B Sponsor Likely

Responsibilities

Develop and update documentation, SOPs, diagrams, and policies across the organization

Collaborate with stakeholders to gather and standardize technical and operational content

Create visually engaging materials using tools like PowerPoint, Adobe, and Microsoft Word

Research and revise policies and procedures in coordination with internal and external sources; present recommendations to management

Identify and resolve issues during document review and approval processes

Ensure accuracy, consistency, and compliance of all documentation

Audit site materials for format and content alignment

Maintain and update documents to reflect current practices

Simplify complex banking concepts for diverse audiences

Support internal communications with professional layouts and visuals

Manage controlled documents and version tracking

Qualification

Banking operations knowledgeMicrosoft Office proficiencyTechnical writingAdobe AcrobatEditing skillsCommunication skillsOrganization skillsInterpersonal skillsTime managementProblem-solving skills

Required

Exceptional writing skills with demonstrated ability to produce clear, concise, and well-structured documentation tailored to both technical and non-technical audiences

Ability to translate complex banking concepts into accessible language while maintaining accuracy and compliance

Skilled in editing for grammar, tone, consistency, and formatting across various document types

Technical writing, procedure documentation, and user-friendly content creation

Solid grasp of banking operations, terminology, and regulatory standards

Strong communication, organization, and interpersonal skills

Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and Adobe Acrobat

Ability to simplify technical concepts into clear, process-driven materials

Skilled in multitasking, time management, and meeting deadlines

Familiarity with banking practices and procedures

Capable of identifying issues, proposing solutions, and collaborating with management

Able to interpret technical journals, financial reports, and legal documents

Strong analytical skills for problem-solving and data interpretation

Comfortable working with abstract concepts and technical instructions

High School Diploma or GED, Minimum of 3 years prior Retail Banking experience, demonstrated advanced writing skills

Preferred

Bachelor's Degree and/or Technical Writing Certification

Company

Valley Bank

Glassdoor3.2

Valley National Bank is a regional financial institution

Founded in 1927

Wayne, New Jersey, USA

1001-5000 employees

https://www.valley.com/

H1B Sponsorship

Valley Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (18)

2024 (13)

2023 (7)

2022 (11)

2021 (5)

2020 (5)