Akkodis Group Nordics · 17 hours ago
Desktop Support Technician
Dickinson, ND
Full-time
Onsite
Entry, Mid Level
$21/hr - $25/hr
1+ years expAkkodis is seeking a Desktop Support Technician for a Contract with a client in Dickinson, ND. The role involves installing, configuring, and maintaining desktop hardware and software while providing timely technical support to end-users.
Embedded SystemsSoftware
Responsibilities
Install, configure, and maintain desktop hardware, software, and peripherals to ensure smooth IT operations
Respond to and resolve technical support requests via phone, email, or in person, providing timely assistance to end-users
Diagnose and troubleshoot hardware, networking, and software issues, including Windows OS and common desktop applications
Perform system upgrades and patches to maintain security and performance standards
Maintain accurate documentation of support activities, resolutions, and system configurations
Collaborate with IT teams to ensure system reliability and provide on-call support as required
Qualification
Required
Associate degree in Information Technology or a related field (or equivalent experience)
Entry Level: 1–2 years in desktop support or IT helpdesk
Experienced: 4+ years in similar roles
Strong knowledge of Windows OS, Microsoft Office Suite, and common desktop applications
Familiarity with networking basics (TCP/IP, DNS, DHCP) and ability to troubleshoot hardware and software issues effectively
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
EAP program
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay
Company
Akkodis Group Nordics
Akkodis Group Nordics, operates as a specialized tech cluster, combining expertise in Digital Engineering and Edge Technology.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Reiten & Co
2020-03-16Acquired
2009-05-01Private Equity
Company data provided by crunchbase