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Janus of Santa Cruz · 3 weeks ago

Client Services Representative - Santa Cruz - Full Time (Bilingual in Spanish)

Santa Cruz,CA,US

Full-time

Onsite

Entry Level

1+ years exp

Janus of Santa Cruz is dedicated to transforming lives through supportive substance use disorder treatment services. The Client Services Representative will play a crucial role in assisting individuals and families on their journey toward wellness, providing exceptional support while working in a dynamic healthcare environment.

Health CareHospitalNursing and Residential CareWellness

Responsibilities

Demonstrate excellent active listening and communication skills, good personal presentation, politeness, and tact, and be able to function in a high-pressure environment

Proficiency meeting aggressive timely completion of all documentations

Passionate and self-motivated, with excellent organizational and time management skills

Experience working in a team-oriented environment demonstrating positive demeanor regardless of changing work conditions

Meticulous attention to detail & strong ability to retain and contextualize information

Qualification

Healthcare experienceBilingual in SpanishEHR systemsHealth insurance knowledgeActive listeningOrganizational skillsTime managementAttention to detailTeam-orientedCommunication skills

Required

Demonstrate excellent active listening and communication skills, good personal presentation, politeness, and tact, and be able to function in a high-pressure environment

Proficiency meeting aggressive timely completion of all documentations

Passionate and self-motivated, with excellent organizational and time management skills

Experience working in a team-oriented environment demonstrating positive demeanor regardless of changing work conditions

Meticulous attention to detail & strong ability to retain and contextualize information

One year's experience in a healthcare setting

Ability to work with practice management and eHR systems

Knowledge of health insurance plans, healthcare terminology/procedures/practices and HIPAA regulations

Employees must reside in California and be able to be onsite daily