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FranConnect · 20 hours ago

Senior Product Manager - Brand Operations

Herndon,VA,US

Full-time

Hybrid

Senior Level

5+ years exp

FranConnect is the leading enterprise software provider for franchise and multi-location businesses. They are seeking a Senior Product Manager to own RizePoint, focusing on evolving a mission-critical operations platform while collaborating with design and engineering teams to drive outcomes and deliver improvements.

Information TechnologySoftware

H1B Sponsor Likely

Responsibilities

Own the product vision, roadmap, and execution for RizePoint and FranConnect’s Brand Consistency & Quality Operations capabilities

Evolve audit, inspection, corrective action, and standards management workflows for multi-unit franchise systems

Balance compliance rigor with usability for field users, operators, and corporate stakeholders

Partner with Design to modernize complex operational workflows and improve in-store adoption

Collaborate with Engineering to deliver scalable, performant solutions that support large enterprise customers

Use customer feedback, analytics, and business priorities to identify problems and measure success

Drive problem definition, requirements, delivery, and iteration on a monthly release cadence

Present roadmap decisions, progress, and outcomes to customers and product leadership

Ensure timely delivery of product initiatives while maintaining a high standard of quality and usability

Qualification

Product managementB2B SaaSStakeholder managementStore operationsComplianceAuditWorkflow managementCommunicationAdaptabilityCollaboration

Required

5+ years of product management experience in B2B SaaS

Proven ability to modernize mature products without disrupting critical customer workflows

Strong product judgment in enterprise and multi-stakeholder environments

Excellent communication and stakeholder management skills

Comfortable navigating ambiguity, demonstrating a positive approach to change with the ability to adapt and remain effective in evolving environments

Preferred

Location: West Coast, Utah, or local to HQ in Virginia preferred

Experience owning store operations, compliance, audit, or workflow-heavy enterprise products a plus

Experience working with offshore engineering teams in India is a major plus

Company

FranConnect

Glassdoor3.2

FranConnect is the #1 provider of Franchise Management Systems with the most comprehensive franchising solution on the Planet!

Founded in 2000

Reston, Virginia, USA

201-500 employees

http://www.franconnect.com

H1B Sponsorship

FranConnect has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2022 (1)

2021 (3)