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Oracle · 4 days ago

Manager, Mobility

Rocklin, CA, United States

Full-time

Hybrid

Mid, Senior Level

$98K/yr - $200K/yr

6+ years exp

Oracle is a world leader in cloud solutions, and they are seeking a Manager for their Mobility team. This role involves leading a team to improve customer support experiences and HR operational efficiencies while collaborating across multiple business functions globally.

Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware

No H1B

Responsibilities

You will manage a team of 5-10 specialists and must have previous management experience

You will foster teamwork, coach and provide effective feedback

You will dig in, analyze and help your team resolve complex customer experience challenges

You will lead and optimize team performance, results and efficiencies

You will be a functional partner and may lead projects of high complexity, impact, and visibility

You will be a global or regional process owner across multiple specialized functional areas

You will lead complex process improvement ideas and innovation

You will assist others using specialized expertise

You will negotiate and build strong relationships with senior internal and external collaborators and partners

You will influence to achieve cross functional, transformative results

You will perform work across the organization to achieve strategic goals

You will establish strategic goals by gathering pertinent business standards

You are motivated and energized by leading a dedicated team, resolving conflict and making critical business decisions

Qualification

Mobility services leadershipProcess improvementData analysisClient facing skillsProject managementJudgmentMicrosoft Office SuiteOracle Cloud applicationsTeam managementCommunication skillsProblem solvingOrganizational skillsAttention to detailCollaborationCritical thinkingFlexibility

Required

6 to 10+ years of experience

Applicants are required to read, write, and speak English

Previous management experience

Ability to foster teamwork, coach and provide effective feedback

Ability to analyze and help resolve complex customer experience challenges

Ability to lead and optimize team performance, results and efficiencies

Ability to be a functional partner and lead projects of high complexity, impact, and visibility

Ability to be a global or regional process owner across multiple specialized functional areas

Ability to lead complex process improvement ideas and innovation

Ability to assist others using specialized expertise

Ability to negotiate and build strong relationships with senior internal and external collaborators and partners

Ability to influence to achieve cross functional, transformative results

Ability to perform work across the organization to achieve strategic goals

Ability to establish strategic goals by gathering pertinent business standards

Motivated and energized by leading a dedicated team, resolving conflict and making critical business decisions

Preferred

Thrive in fast-paced, high stakes and change-driven environments

Extensive experience leading mobility services teams

Extraordinary at leading change and motivating teams through transformation

Fluent in industry standard methodologies and know how to use these to achieve premier results

Passionate about leading and driving processes improvement and innovation

Motivated by collaborating with team members to create efficiencies with the customer in mind

Energized by problem solving, thinking critically and diving into data to drive performance and customer satisfaction

High attention to detail and the patience to support your team in identifying and addressing data trends

Strong client facing skills with a flexible communication style and the ability to communicate complex concepts and analytics in a structured manner

Ability to multitask and highly organized

Extraordinary at prioritizing to achieve maximum results

Believe that no jobs are too big; no problems are too complex

Authority at handling capacity and know how to flex your team to meet the changing needs of the organization

Experienced professional with multiple areas of specialization

Know how to motivate and contribute through others to achieve results

Expert at articulating problems to others, and love to collaborate across teams to efficiently solve the problem

Exercise judgement and eye for business in selecting different methods for obtaining solutions

Comfortable with full Microsoft office suite, HCM, and other Oracle Cloud application

8+ years of experience

Bachelor's degree highly preferred

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance