ACROBiosystems · 1 day ago
Field Application Scientist
ACROBiosystems is a worldwide leader in developing and manufacturing recombinant proteins and critical reagents/assays to support drug development and clinical applications. The Field Application Scientist will provide technical support to customers in the Central US region, responding to inquiries and offering solutions while building strong customer relationships.
Biotechnology
Responsibilities
Provide timely support for products and services by answering technical inquiries from customers through email, phone calls, online chat, and visits
Offer comprehensive technical solutions and escalate issues and problems where warranted
Summarize trends and emerging technologies such as technical tips, FAQs, and troubleshooting guides
Identify gaps /errors and recommend updates to technical content on the company website and internal files to improve accuracy and usability
Present product and technical information at trade shows and customer field visits
Participate in product training and continuing education on new applications to stay cutting-edge in scientific technology
Lead technical trainings for internal teams
Travel within the territory 10-20% of the time
Other projects or responsibilities as may be required
Qualification
Required
M.S. or PhD degree in biotech, Ab development, immunology, protein chemistry, organoids, or related discipline required
3+ years of experience in relevant laboratory techniques
Excellent written and verbal communication and presentation skills
Ability to manage and prioritize multiple projects around changing priorities
Strong analytical, critical thinking, and problem-solving skills
Dedication to providing great customer service
Process orientation with impeccable attention to detail
Passion to positively promote and drive success on company initiatives
Preferred
Experience in applied science (antibody development, clinical research, diagnostics, customer-facing laboratory support) is a plus
Proficiency in Mandarin Chinese preferred
Company
ACROBiosystems
ACROBiosystems manufactures recombinant proteins.
H1B Sponsorship
ACROBiosystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (4)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2020-01-01Series B
2017-04-05Series Unknown
2015-08-01Series A
Recent News
2026-01-07
Company data provided by crunchbase