Apply on Employer Site

EAM-Mosca Corp. · 19 hours ago

IT Help Desk

Hazleton, PA

Full-time

Onsite

Entry Level

2+ years exp

EAM-Mosca Corp. is a market leader in end-of-line automated packaging machinery and consumable strapping solutions. They are seeking to hire an entry level IT Help Desk employee to assist with hardware and software issues for EAM Mosca employees.

Information TechnologyManufacturing

H1B Sponsor Likely

Responsibilities

PC – prepare new laptops and desktops for EAM Mosca users

Internal & remote Customer support

Minor hardware repair

Printer support

Client upgrades to IT applications

Phone support

Mobility device support

VPN support

Document procedures in SharePoint

Complete assigned work in a timely, professional manner

Qualification

Microsoft Win10/11MS Office O365Win Server 16/19/22Wireless conceptsSecurity softwareCustomer service skillsInterpersonal skillsCommunication skillsOrganization skillsAttention to detail

Required

Associates degree in an IT related field with a minimum of 2 years of experience. Will consider additional experience in lieu of education

Must possess a general understanding of Information technology concepts and the ability to apply knowledge to promote independent problem solving

Strong interpersonal and communication skills with the ability to interact effectively with employees at all levels of the organization; Must be team-oriented with a positive attitude and a desire to learn

Must display good customer service skills with a professional demeanor; Ability to maintain composure in stressful situations

Excellent organization skills and attention to detail

Ability to lift up to 50 lbs

Fundamental Understanding of Microsoft – Win10/11

Fundamental Understanding of MS Office - O365

Fundamental Understanding of Win Server 16/19/22

Fundamental Understanding of Wireless concepts

Fundamental Understanding of Security software

Company

EAM-Mosca Corp.

EAM-Mosca Corp. is a packaging and containers company providing strapping system solutions.

Founded in 1982

Philadelphia, Pennsylvania, USA

201-500 employees

http://eammosca.com

H1B Sponsorship

EAM-Mosca Corp. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2022 (1)

2021 (1)