PrePass · 1 week ago
CFS Regional Supervisor - Portfolio Accounts
Phoenix, Arizona, United States
Full-time
Hybrid
Senior LevelPrePass is North America's most trusted weigh station bypass and toll management platform, transforming the transportation industry. The CFS Regional Supervisor – Portfolio Accounts is responsible for supervising regional credit and collection activities, ensuring effective management of accounts receivable and mitigation of credit risk while leading a team focused on customer financial practices.
Non ProfitPublic Safety
Responsibilities
Oversee regional AR portfolios, ensuring timely resolution of outstanding balances, disputes, and billing issues
Guide settlement negotiations, payment arrangements, and account resolutions for key and high-risk customers
Review and make recommendations regarding bad debt classification, account placement, and write-off decisions
Provide leadership and mentorship to CFS team members, including Credit Analysts, Collection Specialists, and Leads
Foster a collaborative, performance-driven environment focused on accountability, development, and continuous improvement
Support workload management and scheduling to ensure consistent customer coverage and operational efficiency
Work closely with the Credit Department on all credit insurance, bonding, and surety issues to ensure proper risk mitigation strategies are in place
Ensure all credit and collection activities comply with applicable commercial and consumer debt collection laws
Maintain high ethical standards and adherence to internal policies and regulatory requirements
Partner with internal stakeholders across Finance, Operations, Customer Support, and Sales to resolve account issues and align on shared goals
Serve as an escalation point for sensitive or complex customer financial matters
Analyze regional and portfolio performance against internal metrics and industry benchmarks
Provide insights, summaries, and recommendations to leadership to improve AR performance and reduce credit exposure
Qualification
Required
Supervising regional credit and collection activities across a defined portfolio of customer accounts
Ensuring effective management of accounts receivable (AR), mitigation of credit risk, regulatory compliance, and optimization of portfolio performance while minimizing bad debt exposure
Providing guidance, mentorship, and strategic oversight to a team responsible for collections, dispute resolution, and portfolio management
Overseeing regional AR portfolios, ensuring timely resolution of outstanding balances, disputes, and billing issues
Guiding settlement negotiations, payment arrangements, and account resolutions for key and high-risk customers
Reviewing and making recommendations regarding bad debt classification, account placement, and write-off decisions
Providing leadership and mentorship to CFS team members, including Credit Analysts, Collection Specialists, and Leads
Fostering a collaborative, performance-driven environment focused on accountability, development, and continuous improvement
Supporting workload management and scheduling to ensure consistent customer coverage and operational efficiency
Working closely with the Credit Department on all credit insurance, bonding, and surety issues to ensure proper risk mitigation strategies are in place
Ensuring all credit and collection activities comply with applicable commercial and consumer debt collection laws
Maintaining high ethical standards and adherence to internal policies and regulatory requirements
Partnering with internal stakeholders across Finance, Operations, Customer Support, and Sales to resolve account issues and align on shared goals
Serving as an escalation point for sensitive or complex customer financial matters
Analyzing regional and portfolio performance against internal metrics and industry benchmarks
Providing insights, summaries, and recommendations to leadership to improve AR performance and reduce credit exposure
Company
PrePass
PrePass is a non-profit public/private partnership dedicated to advancing the safety & efficiency of the commercial transportation industry.
Founded in 1993
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Clayborne Beers
Chief Operating Officer
Brennen Carson
Chief Revenue Officer (CRO)
Recent News
2025-09-04
Company data provided by crunchbase