Horizon Point Marketing · 1 day ago
Customer Service Agent
Dallas, TX 
Full-time
Onsite
New Grad, Entry LevelHorizon Point Marketing is seeking a dedicated and enthusiastic Customer Service Agent to join their dynamic team. In this pivotal role, you will be the frontline representative of the company, ensuring that customers receive exceptional service and support.
Marketing & Advertising
Responsibilities
Respond to customer inquiries via phone, email, and chat
Provide accurate information regarding products and services
Resolve customer complaints and issues in a timely manner
Maintain detailed records of customer interactions and transactions
Collaborate with team members to improve service processes
Educate customers on product features and functionalities
Qualification
Required
High school diploma or equivalent required; further education is a plus
Proven experience in customer service or a related field
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Ability to work in a fast-paced environment with changing priorities
Proficiency in using customer service software and Microsoft Office Suite
Company
Horizon Point Marketing
At Horizon Point, we don’t just create marketing—we go the extra mile to ensure every campaign makes an impact.
Founded in 2019
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase