Wythe Hotel · 2 days ago
Event Manager
Wythe Hotel is a pioneer in transforming Williamsburg into a dynamic neighborhood. They are seeking a Corporate Event Sales Manager who will oversee events from initial client interaction through to execution, ensuring client satisfaction and maximizing revenue.
Hospitality
Responsibilities
Oversight of event success from the first client interaction to closing out event financials and sending a warm note of thanks and an invite back
Work to ensure excellent standards of personal service, responsiveness, follow through, professionalism, and event execution at every step of the process for our clients
Must be able to recognize opportunities to maximize revenue by upselling and offering enhancements to create outstanding events and exceed guest needs. Must be a revenue driving member of the Events Sales team
Extensive knowledge of Wythe Hotel’s food and beverage offerings, proper preparation and presentation of food and beverage items
Extensive knowledge of meeting room capacities, floorplans and room set-up, furniture inventory, audio-visual internal and external capabilities and timing, and any other pertinent details as they relate to Events rooms set-up
Directly oversee set-up for all events and buyouts. Oversee all corporate Events setups in terms of BEO requirements, floorplan, set up and breakdown, kitchen sheets, space appearance, A/V equipment, maintenance, storage, and equipment for both current and future events
Create and maintain accuracy of BEO’s
Communicate with all other Departments within the Hotel as necessary to ensure smooth execution of all Events
Enter in group rooming lists and oversee final group guestroom billing to provide seamless service for clients hosting events with associated guestrooms
Maintain complete knowledge of scheduled daily events, times/schedules, employee daily schedule/expected duties and setups for daily and future events, and daily activities of both active and non-active event spaces. Liaise as the main point of contact with group clients from turnover from the sales department through post-event review
Oversee on-site event logistics, coordinating with all departments as well as outside vendors to ensure group requests are executed
Serves as liaison with vendors by ensuring Wythe Hotel qualifications are met, processes and procedures are followed, insurance information is submitted, and quality standards are upheld
Weekly service-ware rental orders, including coordination of delivery, storage, and pickup. Placing specialty rental orders; lighting, furniture, service ware
Ensuring that competitive pricing is being obtained for all Events rentals
Tour Event Spaces with clients and vendors as needed
Weekly Kitchen / FOH sheet & packet management
Obtain feedback on the quality of service and products post-event follow-up
Invoicing & Billing: Charge group deposits when due, billing, and administration
Collect reviews and critical feedback from clients and present opportunities for improvements to the relevant departments
Capitalize on opportunities for repeat business by communicating opportunities to the Sales Directors
Qualification
Required
Catering knowledge, 2+ years experience in NYC venues preferred
Ability to independently manage multiple tasks and projects and meet deadlines
Desire to succeed in special event management by consistently providing outstanding customer service
Ability to communicate effectively with clients and colleagues through verbal and written methods
Ability to remain calm under pressure, handle stress well and think on your feet
Technical competence (Tripleseat, Mews, Prism, Google Suite, 7Shifts, Alice, etc.)
Shows a high level of initiative, motivation, and detail orientation
Able to present a calm and professional presence at all times
Bring a positive attitude and set and example and the correct tone for the team each day
Benefits
Comprehensive health benefits
Paid Time Off
Ongoing professional development
Hotel room, Restaurant and Bar discounts
Access to our network of cultural partners
The chance to shape how discreet luxury is defined in Brooklyn
Company
Wythe Hotel
Located in Williamsburg, Brooklyn, Wythe Hotel is a turn-of-the-century industrial cooperage converted into a 69-room destination hotel.
Funding
Current Stage
Growth StageCompany data provided by crunchbase