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CareGard Warranty Services, Inc. · 1 day ago

Processor I, Gap Claims

Grapevine, TX

Full-time

Onsite

New Grad, Entry Level

$16/hr - $20.85/hr

0+ years exp

CareGard Warranty Services, Inc. is a leader in vehicle service contracts and protection products. They are seeking a detail-oriented Processor I for their GAP Claims team, responsible for reviewing, processing, and adjudicating GAP claims while ensuring compliance with company guidelines and regulations.

Insurance

No H1B

Responsibilities

Review and process GAP claims from initial submission through final resolution

Verify claim eligibility by analyzing contracts, loan documents, payoff statements, insurance settlements, total loss documentation, and various other documents required

Ensure all required documentation is complete, accurate, and compliant with policy terms

Calculate GAP benefits accurately and issue payments within established service-level standards

Communicate professionally with lenders, dealerships, insurance carriers, customers, and internal teams to obtain missing information and provide claim status updates

Identify discrepancies, potential fraud, or coverage issues and escalate as appropriate

Qualification

GAP claims experienceData entry accuracyOffice 365Communication skillsCustomer service experienceDocument processingTyping 45 WPMBilingual – Spanish/English