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Re-Bath, LLC · 20 hours ago

Vice President, Operations

Phoenix, AZ

Full-time

Onsite

Director/Executive

Re-Bath is a leading bathroom remodeling brand with over 100 franchises nationwide. They are seeking a motivated Vice President of Operations to oversee the development of operating systems and training programs for franchisees, ensuring operational excellence and driving franchise growth.

Home DecorHome Improvement

Responsibilities

Build a strong, collaborative team culture focused on service excellence, accountability, and continuous improvement

Deliver company-defined objectives and results on a quarterly and annual basis

Develop and implement programs to improve operational efficiency

Design and deliver office training programs for franchisees

Achieve targeted average sales volume per franchise license

Minimize franchise terminations by improving performance and engagement

Provide group presentations at meetings on Re-Bath initiatives and best practices

Oversee implementation of corporate key initiatives and regional assignments

Support performance improvement for underperforming franchises through structured action plans

Provide one-on-one development and performance management for your team, including onboarding and training of new team members

Ensure each Franchise Business Coach (FBC) is meeting performance expectations and fulfilling their requirements

Conduct performance reviews for assigned team members, offering timely feedback, coaching, and recommendations for improvement

Act as liaison between Re-Bath headquarters, regional FBCs, and franchise owners

Monitor team performance, provide accountability, and coach for results

Ensures each FBC facilitates annual strategic planning with franchisees and actively coaches toward achievement of business goals

Personally engage with top-performing franchisees to reinforce continued success

Stay current with Re-Bath system updates, industry trends, and emerging technology

Attend and participate in all required company meetings, conventions, workshops, and regional events

Assist in developing and managing budgets and ensure P&L accountability

Monitor travel schedules and expense reporting for traveling team members

Provide timely operational, technical, and marketing insights to FBCs and franchisees

Maintain consistent and professional communication with franchisees and internal stakeholders

Drive productivity and results through focused leadership

Model professionalism, integrity, and accountability

Strengthen communication across regional teams and franchisees

Expand Re-Bath product and operational knowledge

Manage time effectively while balancing regional priorities

Support efforts to maximize revenues and control expenses

Qualification

Operational efficiencyFranchise managementTeam leadershipTraining program developmentPerformance managementBudget managementCoaching skillsStrategic planningCommunication skills