Encore Leadership Advisors · 7 hours ago
Sales Operations Manager
Santa Clarita, CA
Full-time
Onsite
Mid, Senior Level
$105K/yr - $130K/yr
5+ years expEncore Leadership Advisors is seeking a Sales Operations Manager for their client in the nutraceutical space. The role involves designing, optimizing, and scaling sales processes and analytics to drive growth and operational excellence while collaborating with various teams to translate commercial strategy into executable processes.
AdviceConsultingLead Management
Hiring Manager
Chase Collins
Responsibilities
Own and continuously improve end‑to‑end sales processes, including lead management, pipeline management, forecasting, order execution, and performance tracking
Act as the primary business owner for CRM and sales‑related systems; ensure adoption, data accuracy, and ongoing optimization
Partner with Sales Leadership to standardize best practices across all sales motions (new business, existing accounts, strategic accounts, and distributor relationships)
Identify process gaps, inefficiencies, and risks; design and implement scalable solutions
Serve as a trusted advisor to Sales Leadership on operational discipline and execution rigor
Develop, maintain, and enhance robust sales dashboards and reporting that provide clear visibility into pipeline health, bookings, revenue, and performance versus targets
Own the sales forecasting process, leveraging historical data, pipeline analytics, market trends, and business inputs to deliver accurate and actionable forecasts
Monitor actual performance versus forecast and proactively identify risks, variances, and corrective actions
Deliver highly quantitative analysis to support decision‑making, territory planning, capacity planning, and resource allocation
Partner with Finance on revenue forecasting, month‑end close alignment, and executive reporting
Lead the monthly and weekly sales execution cadence, ensuring tight alignment across Sales, R&D, Technical Operations, Quality, and Customer Operations
Own the prioritization framework for R&D, Technical, and Quality tickets driven by commercial demand
Serve as the central coordination point to ensure sales commitments are translated into executable operational priorities
Work closely with Sales Leadership and Executive Team to drive forecast attainment and resolve execution bottlenecks
Serve as the primary onboarding and training lead for new Sales team members, ensuring rapid ramp‑up on systems, processes, tools, and expectations
Design and deliver ongoing training related to sales processes, CRM usage, forecasting discipline, and reporting standards
Lead change‑management initiatives associated with new tools, processes, or organizational changes
Act as a high‑EQ partner to Sales, balancing structure and flexibility to support diverse selling styles and account needs
Qualification
Required
Bachelor's degree in business administration, Marketing, Finance, or a related field
5+ years of progressive experience in Sales Operations, Sales Analytics, Sales Enablement, or a related commercial operations role
Demonstrated expertise in sales processes, CRM systems, and sales performance management
Strong quantitative background with deep experience in data analysis, reporting, and forecasting
Proven experience designing and implementing scalable processes in a growth‑oriented organization
Experience supporting cross‑functional teams in a complex, fast‑paced environment
Preferred
Experience within manufacturing, CPG, dietary supplement, or regulated industries strongly preferred
Experience with ERP systems (e.g., SAP, Oracle) and CRM platforms (e.g., Salesforce) preferred
Deep expertise in sales processes, systems, and operational best practices
Highly analytical and data‑driven; comfortable working with complex datasets and financial metrics
Strong process design and implementation capability
Proven change‑management and training skills
High emotional intelligence with a collaborative, team‑oriented mindset
Flexible and adaptable; able to engage across all areas of Sales as needed
Strong communication skills with the ability to influence at all levels of the organization
Detail‑oriented with excellent planning, organization, and follow‑through
Ability to balance strategic thinking with hands‑on execution
Benefits
15% Bonus
Company
Encore Leadership Advisors
Encore Leadership Advisors is a leadership advisory firm that provides executive advisory and human resources consulting services.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Christine Baranowski
Co-Founder, Board Vice Chair, Chief Operating Officer & Chief Human Resources Officer
Company data provided by crunchbase