TK Elevator · 2 days ago
Operations Coordinator- Service/Repair (Kansas City)
Lenexa, KS
Full-time
Onsite
New Grad, Entry Level
0+ years expTK Elevator is currently seeking an experienced Operations Coordinator in Kansas City, KS. The role involves performing all administrative duties associated with the service operations department to ensure efficient and cost-effective operations.
B2BCommercialIndustrialIndustrial EngineeringIndustrial ManufacturingMachinery ManufacturingMechanical Engineering
Responsibilities
Performs Install Base maintenance as needed. Creates safety inspection tickets
Updates on-call lists, sends detailed notification to Dispatch daily. Checks technicians in/out, sends down car listing and communicates information to Dispatch and supervisors
Provides status to National Accounts and customers on open work orders and completed callbacks. Updates evening ticket with the monthly work order number
Acts as liaison between the branch operations and regional dispatch; maintains shared calendars for dispatch with field attendance and work scheduling. Reviews open ticket reports and submits to dispatch
Tracks Operations systems and tool audits
Assists mechanics with information technology downloads, on mobile devices and info into other Systems, ordering brochures and tools. Orders new phones and replacements for the service department. (N/A if branch has office manager.)
Assists managers with safety meetings and maintains documentation. (N/A if branch has office manager)
Completes manual payroll entry forms, includes daily DVR processing and cost corrections
Creates parts requisitions and receives parts. Reviews weekly report of un-received invoices
Performs research and review for Service Manager which may include running Account History reports, weekly pre-invoicing reports, high profile service account reports, Work in Process, Routing, TK Exact, missed service reports, sick unit reports, researching billable calls
Sends copy of down payment checks to regional Accounts Receivable. Submits checks sent to branch for service to lockbox
Creates safety inspection tickets. Monitors pre-invoicing report to ensure Safety Inspections are not being processed as Preventative Maintenance Tickets/Manual tickets
Assigns tickets to mechanics, as needed
Compiles data/information for legal for First Report of Incidents and/or lawsuits (copies of contracts, tickets, and requested data) (assist office manager and/or contract sales admin to compile the required documentation)
Prepares badging applications and tracking; orders uniforms for service (if not ordered by warehouse)
Prepares special reports for high profile customers and provides National Accounts with updates and Requests for Information
Reviews Work in Progress report (weekly) and submits to regional billers
Reviews invoice on-hold reports and works with the Regional Procurement Department to correct
Opens and distributes mail and faxes. (N/A if office has office manager)
Codes local Accounts Payable invoices and forward to Oracle Invoice email. (N/A if branch has office manager)
Manages vehicles and submits change forms to LeasePlan. (N/A if branch has office manager or warehouse supervisor)
Qualification
Required
High school diploma or GED (general education degree); or one-year certificate from college or technical school; or three to six months related experience and/or training in basic business administration
Preferred
Some elevator repair administrative work preferred
Oracle database knowledge
Benefits
Medical, dental, and vision coverage
Flexible spending accounts (FSA)
Health savings account (HSA)
Supplemental medical plans
Company-paid short- and long-term disability insurance
Company-paid basic life insurance and AD&D
Optional life and AD&D coverage
Optional spouse and dependent life insurance
Identity theft monitoring
Pet insurance
Company-paid Employee Assistance Program (EAP)
Tuition reimbursement
401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
15 days of vacation per year
11 paid holidays each calendar year (10 fixed, 1 floating)
Paid sick leave, per company policy
Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
Company
TK Elevator
TK Elevator manufactures technology-driven escalators, elevators, passenger boarding bridges, platform lifts, and automatic doors.
Founded in 1970Düsseldorf, Nordrhein-Westfalen, DEU
10001+ employees
H1B Sponsorship
TK Elevator has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (9)
2023 (6)
2022 (8)
2021 (6)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Alat
2025-02-24Secondary Market
2020-02-28Acquired
Leadership Team
Kevin Lavallee
President and CEO, North America and Australia
Jason Harrington
Director Advanced Manufacturing
Recent News
2025-12-11
Company data provided by crunchbase