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Great American Insurance Group · 1 day ago

Digital Small Commercial Underwriting Manager

Cleveland, OH

Full-time

Hybrid

Senior Level, Lead/Staff

9+ years exp

Great American Insurance Group is a leader in the insurance industry, providing opportunities for growth and collaboration. The Digital Small Commercial Underwriting Manager will oversee a team of underwriters, manage underwriting operations, and ensure compliance with insurance regulations while driving profitable growth in the small commercial portfolio.

FinanceFinancial ServicesInsurance

Work & Life Balance

Responsibilities

Oversee Underwriting team operations, optimizing workflows and ensuring high productivity

Develops and implements strategic plans for the Underwriting team to ensure alignment with business goals and objectives

Oversee comprehensive reviews of risk assessments to validate and verify the accuracy of underwriting decisions

Cultivates and leverages strategic relationships with internal and external stakeholders to drive profitable growth

Ensures meticulous documentation of underwriting decisions and maintains compliance with state and federal insurance regulations

Responsible for assessing policy renewals and modifications, identifying potential improvements and ways to mitigate risks

Ensures high-quality customer service. Develops and monitors management reports on service levels, activities, and customer experiences. Recommends and implements improvements as needed

Manages and updates underwriting rules and guidelines, rating manual rules, and insurance laws and regulations as needed

Performs other duties as assigned

Qualification

Underwriting experienceLeadership experienceRisk ManagementInsurance regulationsCustomer serviceProcess improvementStrategic planningTeam managementMentoring

Required

Bachelor's Degree in Business, Economics, Risk Management and Insurance, or a related field or equivalent experience

Generally, a minimum of 9 years of underwriting experience or a related field, including a minimum of 4 years of leadership experience

Typically manages 2 or more reports

Implements policies, procedures, and strategies under the direction of management

Leads and mentors Underwriter employees, ensuring they excel in their roles

Serves as a resource on Underwriting policy and procedures

Responsible for identifying opportunities for process improvements and implementing best practices to enhance efficiency and service quality

Responsible for performance and coaching of staff and decisions regarding talent selection, development, and performance management

Ensures new members of the team receive proper training and meet performance targets

Preferred

Completion of or continuing progress toward a professional designation preferred, such as Associate in Underwriting (AU), Chartered Property Casualty Underwriter (CPCU), Certified Insurance Counselor (CIC), Program in General Insurance (INS) or Associate of Risk Management (ARM), or a marketing designation

Benefits

Medical, dental, and vision coverage

Wellness plans

Parental leave

Adoption assistance

Tuition reimbursement

Paid Time Off

Paid holidays

A 401(k) plan with company match

An employee stock purchase plan

Commuter benefits

Company

Great American Insurance Group

Glassdoor4.0

Great American Insurance Group is an insurance company that specializes in in property and casualty insurance. It is a sub-organization of American Financial Group.

Founded in 1872

Cincinnati, Ohio, USA

5001-10000 employees