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Department of Behavioral Health and Developmental Services · 3 days ago

COMMUNICATIONS OPERATOR

Williamsburg, VA

Full-time

Onsite

New Grad, Entry Level

The Department of Behavioral Health and Developmental Services is seeking a Communications Operator to provide a customer service oriented central reception function for the hospital. This role involves disseminating routine and emergency incident information and mobilizing emergency services and personnel in response to crisis situations.

Hospital & Health Care

Responsibilities

Provide a customer service oriented central reception function fir the hospital that disseminates routine and emergency incident information

Mobilize emergency services and personnel in response to crisis situations involving life or property

This position is considered essential personnel and would be required to work in the event of an emergency, pandemic, or facility need

All ESH positions are required to work different shifts to include nights, weekends, and holidays, and/or overtime as required

Qualification

Customer service experienceMicrosoft Office SuiteMulti-line telephone systemLaw enforcement radio equipmentDispatching callsMedical setting experienceMonitoring fire alarm systems

Required

Experience providing customer service

Experience in the utilization of the Microsoft Office Suite, online and computer data entry

Experience using a multi-line telephone system and various office equipment

Experience using law enforcement / two-way radio equipment and dispatching calls

Preferred

Experience in a medical setting

Experience in dispatching calls / law enforcement

Experience monitoring fire alarm systems

Company

Department of Behavioral Health and Developmental Services

The Department of Behavioral Health and Developmental Services seeks to promote dignity, choice, recovery, and the highest possible level of participation in work, relationships, and all aspects of community life for individuals with mental illness, developmental disabilities or substance-use disorders.

Founded in 1906