Partners Bank · 2 weeks ago
Frontline Manager Float (Bank) / Req #1152
Portsmouth, NH
Full-time
Onsite
Mid Level
3+ years expPartners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. The Frontline Manager will supervise teller staff, ensure compliance with policies, and engage in sales and referral activities to promote the bank's products and services.
BankingFinanceFinancial Services
No H1B
Responsibilities
Supervise teller staff and oversee all line activities and schedules to ensure adequate coverage and efficient workflows are maintained
Responsible for the completion of branch cash audits and ensuring routine audit/security reports are completed and submitted on schedule
Provide on-going coaching, training, cross training and mentoring of teller staff to build their skills and knowledge
Monitor teller and vault operations to ensure compliance with various policies and procedures
Engage in sales and referral activities to promote the Bank’s products and services to existing customers and prospects
Proficient in new account opening and developing referrals to others as appropriate
Update staff on changes to policies, procedures, products, etc., as appropriate
Assist tellers in locating cash discrepancies, processing complex transactions, and addressing customer questions
Assist Market Manager and/or Assistant Manager with teller performance reviews
Perform additional duties as required
Qualification
Required
Excellent communication and interpersonal skills
Extensive knowledge of all branch, teller and customer service processes, policies, guidelines and operating procedures
Adapts well to change and is able to handle multiple tasks efficiently
Able to work independently as well as with a variety of people in a team environment
Strong organizational, problem resolution, technical and computer skills
Ability to coach, motivate and direct the activities of others
Preferred
Three or more years of prior teller, customer service and supervisory experience
Benefits
Generous compensation and benefits
Flexible work schedules when appropriate
Company
Partners Bank
Partners Bank is a banking company that offers personal and business banking services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Blaine Boudreau
President/CEO
Jennifer Stauffis
SVP/CFO
Company data provided by crunchbase