EdgeConneX · 20 hours ago
Regional Manager, Data Center Operations (Americas)
New Albany, OH
Full-time
Hybrid
Senior Level
$150K/yr - $175K/yr
5+ years expEdgeConneX is a dynamic company focused on providing data center solutions. The Regional Manager of Data Center Operations will oversee maintenance and support for data centers, particularly in the Mid-Atlantic region, ensuring compliance with customer SLAs and managing facility improvements.
ContentInfrastructureWeb Hosting
Responsibilities
Lead and support the assigned region(s) in implementing and managing the Preventive Maintenance program at each of our sites and act as on-site lead for any emergency maintenance done at the EDCs
Monitor and maintain all building systems and mission critical facilities equipment and other equipment associated with the raised floor environment including mechanical, electrical, emergency generators, fire/life safety systems and associated equipment
Ensure all customer SLA requirements are met and maintained
Respond quickly to emergency situations and customer concerns
Work with our computerized maintenance management system (CMMS) and other systems to ensure they are up to date and have the correct information
Effectively manage, supervise, and evaluate contract technical labor
Identifying areas of improvement to our existing facilities, particularly efficiency and PUE
Evaluate and improve the security of data center facilities
Conduct routine, ongoing assessment of critical system operations
Assist with scheduling and execution of preventative maintenance, contracted break-fix maintenance, and general facility maintenance
Ensuring compliance with all safety procedures as well as utilization of protective equipment
Maintain ongoing communication with tenants, owners, property management and vendors
Travel can be up to 65% of the time
Qualification
Required
5+ years of experience in data center facility operations or engineering functions
Familiarity with Vertiv power and mechanical equipment, Square-D switchgear and MTU, Cummins or Caterpillar generators desired
Significant data center operations expertise, to include detailed knowledge of UPS/PDU/ATS/RPP/CRAC/Generator and Fire/Life Safety systems
Experience with multiple PM cycles for Data Center equipment
Experience with operational ticketing systems and Method-of-Procedure processes
Ability to recommend improvements to dispatch and reporting processes used for contract technical labor
Experience with Change Management and CMMS systems
The ability to comprehend, analyze, and interpret complex project documents, including AutoCAD, Visio and PDF documents
Write and evaluate maintenance procedures
Develop installation standards and project tracking/management documents
Commitment to organizational excellence and constant awareness to seek opportunities to improve processes/quality of deliverables
Superb ability to successfully prioritize and manage multiple projects and responsibilities
Superb ability to meet committed timelines, leveraging assistance/input from peers
Strong and effective team player in working with various disciplines and peer groups; can cover all gamut of tasks required to 'getting a job done'
A high level of commitment to customer service to both co-workers and clients
Ability to respond effectively, verbally and in writing, to sensitive issues, complex inquiries or complaints
Ability to interact effectively with managers, clients, customers and the general public
Benefits
Competitive benefits package
Company
EdgeConneX
EdgeConneX provides innovative edge infrastructure solutions.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$4.13BKey Investors
Sixth StreetTrue VenturesTDF Ventures
2024-09-24Secondary Market
2024-04-11Debt Financing· $1.9B
2023-09-13Debt Financing· $403.8M
Leadership Team
Joe Harar
CFO
Edmund Wilson
COO
Recent News
2025-12-11
True Ventures
2025-12-10
.vcnewsdaily
2025-12-08
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