Suki · 1 day ago
Technical Program Manager
United States
Full-time
Remote
Senior Level
$150K/yr - $160K/yr
6+ years expSuki is a leading technology company that provides AI voice solutions for healthcare, aiming to reduce the administrative burden on clinicians. The Technical Program Manager will drive technical integration with clients' Electronic Health Record systems, ensuring successful deployments and optimizing client satisfaction through effective project management and collaboration with various teams.
Artificial Intelligence (AI)Health CareMachine LearningNatural Language ProcessingSoftware
Responsibilities
You will need to become an expert in our product and our integrations, and know how to drive repeatable and efficient processes for integrating with our customers’ EHRs
You will need to develop a deep understanding of our product and how it integrates with EHRs. You will be able to translate that into education for our enterprise clients and end users
Establish and maintain deployment project plans, regularly report on deployment progress, and escalate potential issues. You will also identify opportunities for improvement in the deployment project plan and drive process improvements to achieve on-time delivery and high client satisfaction
Maintain and update internal playbooks and troubleshooting guides
Utilize JIRA for issue reporting, status, escalation, and task management in collaboration with the Engineering team
Ability to communicate both internally and externally with professionalism in person, on video, on the phone, and over email with C-level executives, providers and colleagues
You thrive in a fast-moving organization that uses light-weight processes and cutting-edge technology to have a huge impact
You can be counted on to consistently deliver high-quality work
You are obsessed with the customer experience. You can translate key consumer needs into business and product requirements. You have an innate understanding of user behavior, and ensure users are receiving 100% quality service
You need a high degree of attention to small details along with the ability to quickly iterate on our deployment playbooks and processes
You will need to work flexible hours based upon client’s and providers’ schedules in different time zones across the US
Qualification
Required
6+ years of enterprise customer facing experience within healthcare SaaS
4+ years of technical program or project management experience
Strong knowledge of APIs and healthcare data standards
Technical understanding of cloud services, EMR integration and SaaS solutions
Exceptional communication, presentation, and conflict resolution skills
Ability to think critically, prioritize effectively and communicate expediently
Creative problem solving skills
Strong clinical background with understanding of medical documentation and clinical workflows
Proficient in Google Suite, Microsoft Office
Company
Suki
Suki provides AI-powered voice solutions that streamline healthcare documentation processes.
201-500 employees
H1B Sponsorship
Suki has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (7)
2023 (5)
2022 (6)
2021 (4)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$165MKey Investors
Zoom VenturesHedosophiaMarch Capital
2025-01-30Series Unknown
2024-10-10Series D· $70M
2021-12-07Series C· $55M
Leadership Team
Punit Soni
Chief Executive Officer
Jallel Harrati
SVP & GM, New Business Development
Recent News
Business Wire
2026-01-09
2025-11-01
2025-10-31
Company data provided by crunchbase