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City of Baltimore · 1 day ago

Office Support Specialist II (NCS) - Circuit Court for baltimore City

Baltimore City County, MD

Full-time

Onsite

Entry Level

$37K/yr - $43K/yr

1+ years exp

The City of Baltimore is seeking an Office Support Specialist II for the Circuit Court for Baltimore City. The role involves implementing administrative policies, interacting with staff, maintaining inventory, and providing office support services.

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Responsibilities

Implement administrative policies, practice procedures, and long-term goals of the Court

Interact with judicial and non-judicial staff to address complaints or questions relating to departmental procedures and operations

Maintain storage areas for legal books and periodicals

Answer telephone calls and provide information and guidance regarding office functions, operations, and procedures

Prepare, receive, open, sort, and deliver mail and other materials

Deliver office supplies and furniture

Maintain inventory logs detailing the delivery or storage of furniture and equipment

Organize and maintain supply room inventory and other office materials. Perform other related duties as assigned

Qualification

Microsoft Office SuiteOffice practicesProceduresJudgmentDiscretionEffective communicationData collectionProblem-solvingInterpersonal skillsConfidentiality

Required

Graduation from an accredited high school or possession of a GED certificate

Have one year of office and administrative support experience using office automated equipment

Must be able to lift at least 35 lbs

Knowledge of Microsoft Office Suite software programs at an intermediate to advanced level

Knowledge of office practices and procedures, including office protocol and various filing procedures, at an intermediate to advanced level

Ability to speak and write effectively

Ability to exercise judgment and discretion in interpreting, developing, and implementing policies and procedures

Ability to define problems, collect data, establish facts, and draw conclusions

Ability to present recommendations clearly and concisely

Ability to locate and retrieve information from a variety of sources and to compile the information following general directions

Ability to deal courteously with employees at all levels of government and to work effectively with varying temperaments, both in person and by telephone

Ability to develop and maintain effective working relationships

Ability to maintain the confidentiality of sensitive information