ada CX · 17 hours ago
Senior Presales Consultant
Canada, KY
Full-time
Hybrid
Senior Level
6+ years expAda is an AI customer service company dedicated to enhancing customer service experiences through automation and strategic expertise. They are seeking a Senior Presales Consultant to partner with the Enterprise Sales team, design impactful solutions, and drive success for clients by leveraging AI and automation technologies.
Artificial Intelligence (AI)ChatbotIntelligent SystemsMachine LearningSaaSSoftware
Responsibilities
Own the strategic value narrative for high-impact deals, aligning our solutions to C-level business priorities
Lead multi-stakeholder discovery and solution framing, guiding internal teams on best practices in consultative selling
Partner with Sales Leadership to refine value propositions and competitive positioning across key verticals
Coach junior team members on building persuasive, value-based business cases that connect technical capabilities to measurable ROI
Architect AI-driven proof-of-concepts and solution frameworks that illustrate transformative value for enterprise clients
Partner with Product and Marketing to influence roadmap priorities and craft go-to-market narratives around emerging AI capabilities
Serve as a strategic bridge between Sales, Product, and Engineering to accelerate complex enterprise opportunities
Influence product direction through structured client feedback and solution validation
Lead cross-functional pursuit teams to deliver compelling RFP responses, tailored demos, and technical proof points
Take ownership of technical strategy across major opportunities, driving measurable revenue impact
Champion a competitive mindset within the team, continuously refining how we win deals and communicate value
Develop playbooks, demo frameworks, and best practices that scale the impact of the Presales function
Represent the company at industry events, webinars, and thought leadership forums to elevate our market presence
Qualification
Required
6-8 years of experience in presales, solutions consulting, or presales engineering support
Proven track record of winning deals by effectively communicating value and differentiation
Expertise in developing high-impact, technically complex demos that showcase product value for enterprise clients
Ability to contribute to broad strategic sales and product decisions
Strong understanding of AI technologies, including LLMs and generative models, and their business applications
Technical proficiency with APIs, SaaS platforms (e.g., Salesforce, Shopify, Zendesk, Hubspot), and integration methodologies
Flexible and resilient, able to adapt to shifting priorities and deliver results under pressure
Committed to enabling and leveling-up the presales team and broader sales team
Exceptional communication, storytelling, and relationship-building skills
Collaborative team player with a passion for learning and innovation
Benefits
Unlimited Vacation: Recharge when you need to.
Comprehensive Benefits: Extended health coverage, dental, vision, travel, and life insurance.
Wellness Account: Empowering you to invest in your overall well-being and lifestyle.
Employee & Family Assistance Plan: Resources to support you and your loved ones.
Flexible Work Schedule: Balance your work and personal life.
Remote-First, In-Person Friendly: Options to work from home or at our local hub.
Learning & Development Budget: Invest in your long-term growth goals and skills.
Work from Home Budget: Equipping you with the tools and support for a seamless remote work experience.
Access to Cutting-Edge AI Tools: Work with the best AI tech stack in the industry.
Hands-On with LLMs: Enhance your expertise in leveraging large language models.
Company
ada CX
Ada is an AI customer service company making service extraordinary for everyone.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$192.37MKey Investors
FedDevSpark CapitalAccel
2025-03-04Grant· $1.75M
2021-05-07Series C· $130M
2020-03-19Series B· $44M
Leadership Team
Mike Murchison
Co-Founder & CEO
David Hariri
Co-Founder, Designer, Developer
Recent News
Business News Americas
2025-11-01
Prolific North
2025-10-21
Company data provided by crunchbase