ServiceNow Enterprise Architect jobs in United States
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Apolis · 4 weeks ago

ServiceNow Enterprise Architect

Apolis is seeking a ServiceNow Enterprise Architect responsible for designing, developing, and implementing scalable ServiceNow solutions. This role involves serving as a strategic advisor and technical leader to ensure alignment with business objectives and ITIL best practices while supporting enterprise-wide service management and digital transformation initiatives.

ConsultingEnterprise ApplicationsEnterprise Resource Planning (ERP)Information TechnologyIT InfrastructureIT ManagementMobileSoftwareWeb Hosting
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Define and maintain the enterprise architecture framework for ServiceNow implementations
Lead architecture and design engagements across ITSM, ITOM, IRM, HRSD, and custom applications
Develop high-level architecture documents, Visio diagrams, and integration strategies with third-party systems
Architect and implement solutions using ServiceNow modules such as Discovery, Event Management, CMDB, Service Portal, and Orchestration
Oversee MID Server deployments and ensure secure, optimized communication between ServiceNow and external systems
Guide upgrade cycles and implement new release functionalities to enhance platform performance
Host Design Authority meetings to review and approve technical solutions
Establish coding standards, enforce architectural governance, and ensure alignment with enterprise policies
Engage with business and IT leaders to translate strategic goals into technical solutions
Lead workshops and educational sessions to promote platform adoption and innovation
Mentor junior architects and developers, fostering a culture of excellence and continuous improvement

Qualification

ServiceNowEnterprise ArchitectureITILCloud ArchitectureIntegration FrameworksStakeholder EngagementCommunication SkillsProject Management

Required

Bachelor's degree in Information Technology, Computer Science, or related field
ServiceNow Certified System Administrator (CSA) – Required
ITIL Foundation Certification – Required
7+ years in enterprise architecture roles, with at least 3 years focused on ServiceNow
Proven experience designing and deploying ServiceNow solutions in large-scale environments
Strong background in cloud-centric architecture (Azure, AWS), integration frameworks (APIs, Mulesoft), and data modeling
Deep knowledge of ServiceNow platform capabilities and limitations
Strong understanding of ITIL processes and enterprise service management
Excellent communication and stakeholder engagement skills
Ability to lead cross-functional teams and manage complex projects

Preferred

ServiceNow Certified Implementation Specialist – ITSM (CIS-ITSM) – Preferred
TOGAF or equivalent enterprise architecture certification – Preferred
Experience in regulated industries (e.g., life sciences, finance)
Familiarity with AI integration and citizen development within ServiceNow
Strategic mindset with a passion for innovation and digital transformation

Company

Apolis is a IT consultancy that offers provides ERP solutions, hosting, assessment, web and mobile, IT staffing and IT workforce solutions.

H1B Sponsorship

Apolis has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (15)
2022 (15)
2021 (12)
2020 (122)

Funding

Current Stage
Late Stage

Leadership Team

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Amar Shokeen
President/ CEO
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Rita Shokeen
COO
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Company data provided by crunchbase