CCC Intelligent Solutions · 1 week ago
OEM Network Specialist
CCC Intelligent Solutions Inc. is a leading cloud platform for the insurance economy, creating intelligent experiences for various stakeholders. The OEM Network Specialist acts as a consultative partner to OEM customers, ensuring a positive experience by maximizing the value of CCC’s OEM NET products and services while managing industry relations and facilitating seamless client interactions.
Artificial Intelligence (AI)Cloud Data ServicesInformation TechnologyInsuranceInsurTechSaaSSoftwareTechnical Support
Responsibilities
Serves as the designated OEM point of contact for day-to-day account management related to certified networks
Educates internal teams on new OEM Certified Repair Network (CRN) objectives and projects
Receives OEM issues, conducts research to clarify and resolve issues, and communicates resolution to the customer support team for ongoing educational purposes and improved customer support
Oversees CRN shop agreements and takes a proactive approach with upcoming renewals
Provides advice regarding strategic and operational partnership requirements
Provides analysis of program performance, and ongoing opportunities for program improvement
Supports new program rollouts/launches in conjunction with Product and other cross-functional teams
Communicates with OEM dealers and field representatives regarding network updates and initiatives
Qualification
Required
3 years minimum project management or related work experience
Demonstrated track record of running analytics on complex data sets and presentations of results to internal and external audiences at various degrees of seniority
50+% travel or onsite presence as designated by customer
Knowledge of business process or workflow solutions
Product platform technical expertise
Excel, Tableau or similar analytics package
Technical, Business, and Industry Knowledge
Relationship building
Ability to integrate into customer teams while preserving a 'CCC first' mentality
Consulting/Advising /Presentation Skills
Knowledge of CCC's products and Services
Interpersonal Communication
Project Planning / Management
Conflict Management
Priority Management
Decision Making
Customer Focus
Influential Leadership
Preferred
4-year degree preferred or related work experience
2 years client service/advising experience preferred
OEM or OEM Dealer exposure/experience a plus
Benefits
401K Match
Paid time off
Annual Incentive Plan Performance Bonus
Comprehensive health insurance
Adoption Assistance
Tuition Reimbursement
Wellness Programs
Stock Purchase Plan options
Employee Resource Groups
Company
CCC Intelligent Solutions
CCC Intelligent Solutions is a SaaS platform that offers digital and data services for the insurance and automotive industries.
H1B Sponsorship
CCC Intelligent Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (69)
2024 (48)
2023 (71)
2022 (79)
2021 (30)
Funding
Current Stage
Public CompanyTotal Funding
$2.34B2025-11-05Post Ipo Secondary· $290.9M
2025-08-05Post Ipo Secondary· $296.7M
2025-02-27Post Ipo Secondary· $433.7M
Leadership Team
Recent News
2026-01-09
2026-01-09
2026-01-08
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