Addison Group · 5 days ago
Part-Time Helpdesk Technician II
San Francisco, CA
Part-time
Onsite
New Grad, Entry Level
$25/hr - $35/hrAddison Group is an Equal Opportunity Employer. They are seeking a Part-Time Helpdesk Technician II to troubleshoot and support Mac and Windows devices, while managing various IT tools and hardware setups.
Information TechnologyRecruitingStaffing Agency
Responsibilities
Troubleshoot and support Mac (about 75%) and Windows devices (about 25%)
Work daily with tools like, Kandji (MDM for Macs), Endpoint Central (MDM / endpoint management), Okta for MFA & password resets, Zoom for conference rooms & executive meetings
Handle hardware setup and moves such as monitors, and workstations
Basic network and Wi-Fi checks
Light copier maintenance & cable management
Qualification
Required
Experience supporting majority Mac environment
Experience supporting Kandji (IRU) & Endpoint Central
Strong support experience with Google workspace & Zoom
Confident personality, good customer service
Preferred
Okta MFA – basic knowledge no implementation experience required
White glove support
CompTIA A+, Network+, Tech+
Benefits
Medical
Dental
Vision
401(k)
Company
Addison Group
Addison Group specializes in filling company’s contract, contract-to-hire, or direct hire positions with professional candidates.
Founded in 1999
1001-5000 employees
H1B Sponsorship
Addison Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Odyssey Investment Partners
2022-01-04Acquired
2016-12-19Private Equity
Leadership Team
Thomas B. Moran
CEO
Recent News
Company data provided by crunchbase