Client Advisor (Part-Time) - Woodbury Outlet jobs in United States
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Stone Island · 21 hours ago

Client Advisor (Part-Time) - Woodbury Outlet

positionNew York, United States
timePart-time
remoteOnsite
seniorityEntry, Mid Level
money$18/hr - $20/hr
date2+ years exp

Stone Island is a luxury fashion brand seeking a Client Advisor who embodies the Moncler Client Promise and represents the brand's values. The role focuses on delivering exceptional client experiences, cultivating relationships, and achieving sales goals while supporting the store team with various operational needs.

ApparelFashion

Responsibilities

Perform as a team player and participate in all activities contributing to the overall objectives of the store
Contribute to and maintain a positive and collaborative work environment
Welcome every client and provide the utmost client experience in accordance with the Moncler Client Promise and Client Experience standards
Develop and cultivate long-lasting client relationships through engaging conversation and active clientele management
Drive business and sales goals by proactively reaching out to existing clients and developing new clients
Achieve and exceed sales goals and key KPIs (Average Dollar Transaction - ADT, Units per Transaction - UPT, Data Capture, Repurchase Rate, etc.)
Review and analyze personal KPI achievement, actively proposing adjustment to sales approach to drive these KPIs and to exceed client expectations
Learn and master Brand and product knowledge
Collaborate with operations and store leadership to ensure the adherence of all Company policies and procedures
Support in inventory preparation and execution as necessary
Proactively follow up with customer charge sends, repairs, and holds
Support and maintain visual merchandising standards
Respect Moncler Brand standards in terms of grooming and behavior

Qualification

Retail experienceClient relationship managementSales goals achievementFashion knowledgeMicrosoft tools proficiencyInterpersonal skillsDependablePunctualTechnologically savvyAdditional languagesEnglish communicationTeam-orientedProfessional presentation

Required

Minimum 2 years of retail experience, preferably in a luxury environment
In lieu of retail experience, hospitality or other relevant client-oriented/service roles are acceptable
Team-oriented with excellent interpersonal skills
Client-centric individual who thrives in a fast-paced and dynamic environment
Fashion-forward, with a passion for the Brand, and general interest in the fashion/luxury goods industry
Professional presentation; able to communicate effectively both verbally and in writing with all clients, employees, and management
Dependable, punctual, and flexible
Ability to communicate in English required (written and verbal)
Technologically savvy with proficiency in Microsoft tools (e.g. MS Word, MS Excel, Outlook)

Preferred

Additional languages preferred, but not required (Spanish, Mandarin, or Cantonese)

Company

Stone Island

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Stone Island is an Italian luxury men’s apparel brand from Ravarino.
dateFounded in 1982
location
Ravarino, Emilia-Romagna, ITA
people-size501-1000 employees
web-link
https://www.stoneisland.com

Funding

Current Stage
Late Stage
Total Funding
unknown
2020-12-07Acquired

Leadership Team

M
Massimo Osti
Founder

Recent News

WWD
Stone Island Makes North American Retail Push in Time for the Holidays
2025-12-11
WWD
Stone Island Drops Research-intensive Denim Capsule
2025-10-16
WWD
Stone Island Unveils New York Flagship, Highlights Innovative Materials and Community Engagement
2025-09-24
Company data provided by crunchbase