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PNC · 22 hours ago

Loan Support Consultant - Special Servicing Liaison - Midland

Overland Park - PNC Kansas City (KS012)

Full-time

Hybrid

Entry, Mid Level

2+ years exp

PNC is a leading financial services organization, and they are seeking a Loan Support Consultant within their Midland organization. This role involves serving as the primary liaison for coordinating requests regarding defaulted loans, processing complex commercial real estate servicing requests, and ensuring compliance with regulatory requirements.

BankingFinanceFinancial Services

No H1B

Responsibilities

Applies advanced specialty product knowledge to the day-to-day servicing of a portfolio of commercial real estate loans with high complexity or elevated borrower relationships to include increased communication and automony

Supports the day-to-day servicing of a portfolio of commercial real estate loans, ensuring compliance with loan document, accurate processing of transactions and timely reporting to stakeholders. These commercial real estate loans include CMBS, balance sheet and agency loans. Will be required to analyze and interpret complex loan agreements to accurately apply loan terms in loan servicing activities

All servicing activities must be carried out in compliance with servicing agreements, loan documentation, internal policies and procedures, and applicable laws and regulations. Resolves non-compliant issues through written and verbal communication with both internal and external parties

May review and process loan payments, escrows and reserve account disbursements. May assist in the preparation of periodic reporting including investor, internal and regulatory reports. May perform covenant compliance testing. Must maintain accurate and up-to-date loan servicing records in the servicing system. May support the onboarding of new loans and the transition of paid-off or transferred loans. May support tax and insurance administration. May perform collection activities on delinquent accounts. May have funds disbursement authority

Reviews reports to identify exceptions, ensure quality and contribute to risk mitigation efforts. May serve as a subject matter expert, an initial point of esclation, and/or may provide specialty product training. May perform one or more work processes

Qualification

Commercial Loan ServicingFinancial AnalysisCustomer ServiceInterpersonal SkillsRelationship ManagementManaging Multiple PrioritiesOperational FunctionsEffective CommunicationDecision MakingNegotiating

Required

BS in Business, Finance, Real Estate or a related field and or equivalent experience

2+ years of related commercial loan servicing experience preferred

Strong interpersonal skills and collaboration skills with a focus on customer service

Ability to efficiently utilize commercial loan processing systems

Ability to multi-task and work independently in a fast-paced work environment

Experience with PNC Commercial Real Estate Loan Processing Systems is a plus

Consulting, Customer Interaction, Decision Making and Critical Thinking, Effective Communications, Financial Analysis, Managing Multiple Priorities, Negotiating, Operational Functions, Products and Services, Relationship Management

Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered

Bachelors