RPM Living · 1 week ago
Assistant Community Manager
Madison, WI
Full-time
Onsite
New Grad, Entry LevelRPM Living is seeking an Assistant Community Manager to enhance resident satisfaction and manage property operations. The role involves greeting prospects, managing leases and renewals, handling rent collections, and promoting community visibility through effective communication and social media.
Commercial Real EstateReal Estate
Hiring Manager
Ryan Blum
Responsibilities
Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements
Keep an updated availability report, process applications (including credit checks and rental history verification), submit them for the Community Manager's approval, and follow up with applicants on their status
Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation
Manage lease renewals, send renewal notices, handle move-outs based on lease terms, apply fees when necessary, and keep property management software updated with move-in/out and renewal data
Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for financial compliance and revenue optimization
Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues
Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed
Conduct market research by surveying competing properties, implement outreach marketing, and update Radix (or equivalent) as needed
Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement
Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner
Qualification
Required
Greet and qualify prospects professionally using guest cards in our Lead Management Software
Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements
Keep an updated availability report
Process applications (including credit checks and rental history verification), submit them for the Community Manager's approval, and follow up with applicants on their status
Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation
Manage lease renewals, send renewal notices, handle move-outs based on lease terms, apply fees when necessary, and keep property management software updated with move-in/out and renewal data
Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for financial compliance and revenue optimization
Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues
Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed
Conduct market research by surveying competing properties, implement outreach marketing, and update Radix (or equivalent) as needed
Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement
Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner
Company
RPM Living
At RPM, we do real estate management differently. We exceed every need by attracting the industry's top talent.
Founded in 2002
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jason Berkowitz
Founder & CEO
Recent News
2025-12-05
2025-10-28
2025-10-16
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