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Amerit Consulting · 22 hours ago

Program / Patient Coordinator (Pediatric Cardiology)

San Francisco, CA

Contract

Onsite

New Grad, Entry Level

Amerit Consulting is a fast-growing staffing and consulting firm seeking a Program / Patient Coordinator for a Pediatric Cardiology program. The role involves high volume patient navigation, operational support, and the implementation of clinical and regulatory practices to ensure quality service in a complex healthcare environment.

ConsultingHuman ResourcesInformation TechnologyStaffing Agency

No H1B

Hiring Manager

Satwinder Singh

Responsibilities

Perform and prioritize multiple tasks and work well with staff and faculty in a complex environment

Identify and implement operational improvements to ensure high quality service to patients

Apply broad knowledge of clinical, regulatory, and operational practices to implement and monitor the operations of the Pediatric Cardiac MRI program and CA3D+ including clinical scheduling, insurance authorizations, documentation, financial reporting, IT systems, facilities, and procedures are compliant and meet clinical standards

Qualification

EpicWorkqueue managementSchedulingCustomer servicePediatrics experienceAPEXIndependenceDiplomacyOrganizational skillsAttention to detail

Required

Candidates must have hands on, daily experience performing the following tasks independently in Epic: answering high volume inbound phone lines; managing Epic work queues end to end; scheduling new and follow up appointments; patient registration and demographic verification; insurance verification and authorization workflows

A high degree of independence, initiative, assertiveness, and diplomacy are necessary in daily practice

Preferred

Strong preference will be given to candidates with recent experience in hospital or academic medical center settings who have worked in patient access, practice coordinator, scheduling, or front desk navigator roles using Epic daily

Experience needed: Customer service mainly on phone, Workqueue management, scheduling of patients, organized, detailed orientated and if possible, experience with APEX

Experience supporting specialty clinics, pediatrics, radiology, cardiology, or other complex subspecialty programs is highly desirable