Apply on Employer Site

Cinder · 2 days ago

Forward Deployed Engineer

NYC Metro Area

Full-time

Onsite

Mid, Senior Level

$165K/yr - $235K/yr

Cinder provides a cutting-edge platform to protect the internet, and they are seeking an experienced Forward Deployed Engineer to join their team. This role involves collaborating closely with customers to implement Cinder's solutions and improve internet safety outcomes.

Fraud DetectionInformation TechnologyIntelligent SystemsRisk Management

H1B Sponsor Likely

Hiring Manager

Bridget Martin (she/her)

Responsibilities

Transform internet platform safety by embedding directly with our most strategic enterprise customers to implement Cinder

Drive adoption of cutting-edge user protection measures at today’s largest and most popular internet platforms

Work directly with strategic customers to rapidly diagnose and solve their safety problems with technical and strategic solutions

Serve as the subject matter expert on Cinder’s platform and Trust and Safety practices for customers as well as industry and government agencies

Address technical challenges (bugs, missing feature, last mile-development, etc) or collaborate with our engineering and product teams to efficiently hand off projects

Collaborate with Customer Success to effectively triage and prioritize feedback from thousands of Cinder users

Contribute to the growth and success of the Engineering and Customer Success organizations

Qualification

Safety engineeringAI/LLM toolsTechnical solutions deploymentCollaboration with enterprise customersTrust & Safety practicesListenerProblem-solvingTeam player

Required

You have experience as a Forward Deployed Engineer, software engineer, solutions engineer, sales engineer (or any other relevant title) in a fast-paced, high-growth environment

You possess a strong understanding of safety engineering and/or safety operations via firsthand experience in the space

Alternatively, you've been an early technical hire (FDE, solutions engineer, or similar) at a high-growth SaaS company and successfully partnered with large enterprise customers to deploy technical solutions at scale

You have perfected the ability to collaborate effectively with enterprise-level customers and navigate complex organizational structures

You maintain deep familiarity with AI/LLM-powered tools and AI agents, and the ability to guide customers on how to deploy them effectively in safety and investigation workflows

You are exceptionally comfortable with ambiguity and repeatedly take initiative — you thrive when dropped into unfamiliar situations, learning quickly, and finding ways to deliver value

You are a great team player who deeply values the power of working together

You are an excellent listener who sees every interaction as a chance to learn

Preferred

You have been a product owner or engineer within a Trust & Safety, Integrity, or Fraud organization

Fluency in enterprise data architecture and/or AI safety

The more comfortable you are with enterprise data architecture and artificial intelligence, the better

Benefits

Health, vision & dental benefits

401(k) plan with employer matching

Company

Cinder

Cinder is the industry’s first Trust and Safety operations platform to help organizations combat Internet abuse at scale.

Founded in 2021

New York, New York, USA

11-50 employees

https://cinder.co/

H1B Sponsorship

Cinder has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)