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CITY OF OROVILLE · 1 day ago

IT Analyst

Oroville, CA

Full-time

Onsite

Entry, Mid Level

$72K/yr - $102K/yr

2+ years exp

City of Oroville is seeking an IT Analyst to support their network infrastructure and software applications. The role involves providing systems support, managing projects, and ensuring network performance and security.

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Responsibilities

Provides systems support for the City’s network infrastructure, including analysis, diagnosis, maintenance and troubleshooting of operating, database, server hardware, and network systems

Monitors network to ensure performance, reliability and security

Analyzes and solves operating problems; makes system modifications as necessary; evaluates and makes recommendations in response to requests from departments related to systems development and/or the feasibility of computer applications

Installs, configures and maintains server operating systems and applications

Manages projects involving multiple City departments

Supports desktop operating systems, applications, hardware and printers; troubleshoot problems and errors

Trains end users on the correct use of operating systems and applications

Maintains servers and related infrastructure; provides support for backup and recovery

Prepares and maintains system procedures and documentation; monitors systems and network resources; maintains and administers security systems and methodologies

Designs, codes, tests, implements, backups and maintains databases as it relates to applications; monitor for performance

Coordinates with outside vendors and consultants

Provides budgetary input as it relates to the purchase and maintenance of networking equipment and software, and server hardware

Develops and maintains positive public relations with emphasis on quality customer service

Has the ability and willingness to work cooperatively in a team environment with other City employees in the course of daily work

Responsible for carrying out the mission of the City and the department and advancing the City’s and departmental organizational goals

Performs other related duties as assigned

Qualification

Network infrastructureDatabase managementServer operating systemsProject managementCustomer serviceGIS architecture designTechnical documentation

Required

Two (2) years of recent, full-time professional level experience in computer technology

Bachelor's degree from an accredited college or university in Computer Science, Information Systems, or closely related field

Possession of a valid California driver's license

Principles and practices of computer systems and related analysis and design

Computer operating systems, local area networks and data communications software and hardware and network technology and environment

Servers, server operations and operating systems

Standards and principles of relational/spatial databases

Current internet standards and web usability and information architecture

Relational and spatial databases, including database systems, structure, applications and operations

Project management methodologies

Principles and practices of customer service

Ability to interact with the public while providing proper customer service

Ability to interact with other divisions or section employees to obtain information necessary for design and project specifications

Ability to prepare environmental impact reports

Ability to calculate material-cost estimates

Ability to read, write and comprehend directions in English

Ability to develop necessary skills from on-the-job training and meet standards of performance for the classification by the end of the probationary period

Ability to work with ITC staff to provide technical support and the GIS Coordinator to develop comprehensive GIS and database architecture design from concept to functional analysis, design, coding, and performance through testing and production of the system

Ability to effectively document application system phases (analysis, design, code, test, implementation and maintenance)

Ability to analyze, document, and diagram current and future workflow processes for applications systems