Inhabit® · 2 days ago
Implementation Project Manager
Plano, TX
Full-time
Hybrid
Entry, Mid Level
2+ years expInhabit is a collective of tech-forward companies serving the residential and commercial industries, and they are seeking an Implementation Project Manager for their ResMan platform. The role involves leading the implementation of the ResMan SaaS platform for assigned accounts, ensuring customer needs are met while coordinating with various internal teams.
CommercialProperty ManagementResidentialSaaS
Responsibilities
Implement a portfolio of Core and Affordable projects for new and existing customers, ensuring the customer’s property data and business processes are configured accurately, including creating project plans to ensure project deliverables and customer launch dates are met
Responsible for implementing new and add-on customer projects and achieving a targeted activation goal each month
Conduct project status calls and ensure timely responses and follow up to customer
Establish relationships with our customers to define priorities, capture new requirements, troubleshoot issues, or answer questions that may arise
Monitor the implementation process for potential issues and escalate as needed to ensure the customers’ needs are met and the implementation process schedule is maintained
Prepares customers for post-implementation self-sufficiency through project handoff to Customer Success Team
Contributes to the evolution and improvement of the implementation process by providing feedback and sharing ideas that will increase customer satisfaction, drive efficiency, or enhance our technical capability
Qualification
Required
Minimum of 2 years' experience in project management
Advanced proficiency with Microsoft Excel
Knowledge of SaaS systems preferred; the ability to comprehend highly configurable software
Ability to work independently and extended hours, if needed, in a fast-paced work environment
Proven time management skills: the ability to manage multiple initiatives in a fast-paced environment
Excellent interpersonal skills, including the ability to communicate in a professional, responsive, and friendly manner
Bachelor's or master's degree
Understanding of resident facing CRM applications and marketing technology solutions
Strong understanding of fundamental property management workflows as they pertain to business operations
Ability to interpret customer business goals, objectives, and accountabilities
Benefits
Competitive Pay
Health Insurance: Medical, Dental, Vision and Prescription Plans
Health Savings Accounts
Flexible Spending Account
Dependent Flexible Spending Account
Critical Illness
Accident
Retirement Savings Plan (401K) with discretionary company match
Short and Long Term Disability
Company Paid $25,000.00 life insurance
Supplemental Life and AD&D Insurance
Employee Assistance Program
Paid Holidays
Paid Vacation
Paid Volunteer Time
Inhabit Employee Discount Programs
Company
Inhabit®
Inhabit is a software company serving the residential and vacation property management industries.
Founded in 2016Knoxville, Tennessee, USA
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Blackstone Tactical OpportunitiesGoldman Sachs Merchant Banking DivisionInsight Partners
2024-12-02Series Unknown
2020-12-18Private Equity
2019-01-29Seed
Leadership Team
John Kristel
President and Interim CEO
Shane Cobb
Vice President, Human Resources
Recent News
2025-11-18
2025-11-11
Company data provided by crunchbase