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ApTask · 4 months ago

Client Services - Project Coordinator

United States

Full-time

Remote

Entry Level

$19/hr - $21/hr

1+ years exp

ApTask is a leading global provider of workforce solutions and talent acquisition services. They are seeking a Project Coordinator to support Project Managers in executing projects and ensuring superior client service standards across various internal departments.

Human ResourcesInformation TechnologySmall and Medium BusinessesStaffing Agency

Growth Opportunities

Responsibilities

Project Execution: Meet project requirements (kick-off meetings, deadline management, client status reporting and other necessary project communication, and coordinate with the various operational teams) to deliver all project deliverables on time, within budget and at the highest quality standards

Internal Collaboration: Responsible for working with internal operational groups throughout the projects’ lifecycles and coordinating deliverables to meet project objectives

Client Communication: Respond to client communications timely and accurately; understand client needs and feedback, collaborate and consult with clients and/or support project management team in doing so; follow up and communicate client's needs internally

Reporting & Documentation: Provide project reporting, perform analysis of reporting to ensure quality and contextualize results for client, draft project telephone scripts and website text, assist in development of business rules

Towards this goal, the Project Coordinators will work with the Project Managers in Client Services as well as other operational departments to continually enhance service quality standards to meet and/or exceed client expectations

This position is responsible for fostering a team environment and building cooperation between client services team members, and other departments to provide the highest quality service standards

A critical component of the job is to manage and resolve complex tasks