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Tria Federal (Tria) · 1 day ago

Unified Communications Engineer

Suitland, MD

Full-time

Onsite

Senior Level, Lead/Staff

$120K/yr - $135K/yr

10+ years exp

Tria Federal is a company that delivers digital services and technology solutions to support the health and safety of veterans and civilians. They are seeking an Advanced Unified Communications Engineer to design, implement, and maintain communication solutions that enhance collaboration within the organization.

ConsultingInformation Technology

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Architect and deploy unified communications solutions (e.g., VoIP, video conferencing, instant messaging) that meet organizational needs

Collaborate with cross-functional teams to ensure seamless integration of communication systems with existing infrastructure

Work with IT leadership to develop a long-term strategy for unified communications that aligns with business goals

Stay updated on emerging unified communications technologies and recommend innovative solutions

Manage audio and video performance and maintain systems security via patches, technical refreshes, and upgrades

Evaluate current audio and video networks, identify deficiencies, and recommend performance improvements

Assume technical leadership or supervisory responsibilities as required

Monitor system resource allocation and utilization and perform capacity planning

Maintain expertise and advise management on current technologies

Demonstrate excellent organizational and project planning skills as a visionary and self-starter

Recommend equipment, parts, maintenance, licensing, and software required in support of the System Improvement Plan

Monitor, troubleshoot, and resolve unified communications system issues to ensure high availability and performance

Create and maintain comprehensive documentation for system architecture, configurations, and processes

Ensure compliance with industry standards and company policies related to communication technologies

Qualification

Unified CommunicationsMicrosoft TeamsNetworking AdministrationAudio/Video SystemsIPTV TechnologiesDigital SignageVoIPCisco CertificationProblem-SolvingCommunication SkillsDocumentation SkillsAdaptability

Required

Bachelor's degree in Computer Science, Information Technology, or a related field; relevant certifications (e.g., Cisco, Avaya, Microsoft) preferred

10+ years of overall professional experience

Five (5) years of experience in a technical leadership or supervisory role with Microsoft Teams audio and video technologies (Poly HP Mini PCs, Poly Studio E70 Cameras, Poly GC8 Touch Controllers, Fiber Optic USB Cables)

Five (5) years of experience with Microsoft Teams Room Pro Management for room system administration, monitoring, and troubleshooting

Five (5) years of experience testing and implementing LAN technologies, computer-based applications, and NetGear audio and video switches

Five (5) years of networking administration experience in a large organization or corporation, including IPTV technologies (AvediaServer Software, AvediaStream C1210, IPTV Decoders)

Five (5) years of experience working with Windows Server operating systems, TCP/IP (IPv4 and/or IPv6), and Digital Signage technologies (AvediaServer)

Five (5) years of experience working with DNS and audio/video systems (QSC, Stewart audio, Bose speakers, Epson Projectors, Shure microphone-supported A/V hardware)

Five (5) years of experience evaluating and identifying A/V deficiencies, recommending performance improvements, and managing audio and microphone systems

Ten (10) years of experience administering, operating, maintaining, and securing large-scale videoconferencing, web streaming, Voice-over-IP (VoIP), IPTV, digital signage, and audio/video environments

ABILITY TO OBTAIN A DOL PUBLIC TRUST CLEARANCE (Must be a U.S. Citizen or Green Card Holder residing in the United States for more than 3.5 years)

Preferred

CCNP Collaboration certification

Strong designing skillset with VoIP, SIP, and related protocols including Poly HP Mini PCs, Poly Studio E70 Cameras, Poly GC8 Touch Controllers, and Fiber Optic USB Cables

Experience with AMX control systems for audio/video and room environment automation

Experience with Apple iPad for A/V room control, device provisioning, and user interface operation in enterprise conference spaces

Experience with cloud-based communication solutions including configuring Crestron and Shure A/V equipment, vBrick Video Encoder, and vBrick 9000 Presenters

Familiarity with general network infrastructure equipment (routers, switches, firewalls, QoS) with a focus on AvediaStream C1210 capabilities and NetGear AV switches

Proficiency administering IPTV technologies (AvediaServer Software, IPTV Decoders) and Digital Signage technologies (AvediaServer)

Experience with supported hardware such as Epson Projectors

Excellent problem-solving skills with the ability to work independently

Strong communication skills with the ability to convey technical information to non-technical stakeholders

Proficiency drafting standard operating procedures, creating user manuals, and formulating implementation strategies and processes

Ability to adapt to new audio and video technologies