Long & Foster Companies · 2 weeks ago
Field Representative
Long & Foster Companies is a real estate firm seeking a Field Representative to manage property surveys and communications between owners and property managers. The role involves performing surveys, handling office duties, and ensuring effective communication regarding property conditions and maintenance issues.
Real Estate
Responsibilities
Performs interim surveys, move-in surveys, move-out surveys, and repair verifications. – 30%
Handles office duties as assigned including but not limited to correspondence, answering phones, delivering keys, installing, and removing lockboxes, dropping mail at post office or FedEx center for delivery and aiding customers and clients. – 10%
Ensures onsite work orders are entered into the maintenance system of AppFolio for action by Customer Experience in cases of emergency, health/ habitability concerns, or dangerous issues found during surveys. – 10%
Assures that the move-in-condition report has been completed prior to the new lease start date and the tenant taking possession of the property. – 15%
Communicates with the owner(s) regarding survey results by posting reports in AppFolio and sharing them with the owner(s) via the online portal. Documents tenant damage and/ or issues found during the survey and confers with the Property Manager for initiating next steps in tenant notification and resolution including immediate repair/correction of the possible lease violation(s) by the tenant(s). Additionally, verifying and documenting the completion of corrective actions by the tenant(s). – 10%
Becomes thoroughly familiar with the HomeServices Property Management Workflows and Processes. – 5%
Keeps Vice President, Regional Director, or Regional Manager and Property Manager informed of facts concerning properties. – 20%
Qualification
Required
High School Diploma or equivalent combination of training and experience
3-5 years of property management experience
Customer service experience
Effective verbal and written communications skills
Knowledge of property maintenance and improvements
Must be able to work independently and maintain a flexible schedule
Daily travel in a personal vehicle within the region is required
Preferred
A real estate license is not required
Benefits
Medical
Health Savings Account
Dental
Vision
Life Insurance
Paid Vacation (PTO)
401(k) with employer match
Flexible Spending Account
Employee Assistance Program (EAP)
Company
Long & Foster Companies
Long & Foster is THE trusted real estate partner that empowers and guides people towards the American dream of homeownership.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-08-21
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