Enmarket Arena ยท 1 day ago
Customer Service Representative | Part-Time | Centene Community Ice Center
Centene Community Ice Center
Full-time, Part-time
Onsite
New Grad, Entry Level
$15/hr - $15/hrOak View Group is the global leader in venue development and management for the live event industry. They are seeking a Customer Service Representative to manage the Front Information Desk, greet guests, answer inquiries, and assist with various administrative tasks.
EventsMedia and EntertainmentMusic
Responsibilities
Provides information about the Centene Community Ice Center/St Louis Music Park programming, events, and concerts to walk up customers and callers
Responds to inquiries regarding services, facilities, programs and events
Deals directly with the public in person and over the phone giving out general information, answering questions, explaining procedures and gathering facts and pertinent information regarding problems and complaints
Operates computerized public information and reservation systems in an efficient and accurate manner
Responds to customer inquiries via telephone, in person and/or in writing as required
Performs a variety of office clerical support activities
Keeps supervisor and other appropriate staff informed of problems or other matters
Interpret and enforce ice arena rules for customers
Collect fees and record in software
Qualification
Required
Must be 18 years of age, or older
Ability to work a flexible schedule based on events, including long hours, nights, weekends and holidays as needed
Excellent customer service
Ability to follow basic instruction and direction
Benefits
401(k) savings plan
401(k) matching
Company
Enmarket Arena
Enmarket Arena is a media and entertainment company that offers tenants music, events, and sports services.
Founded in 2021
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase