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OVD Insurance · 1 day ago

Select Business Sales & Service Insurance Agent

Grand Rapids,MI,US

Full-time

Hybrid

New Grad, Entry Level

OVD Insurance is seeking an enthusiastic Entry-Level Select Business Sales & Service Insurance Agent to join their dynamic team. This role offers an excellent opportunity for individuals interested in developing a career in commercial insurance sales and relationship management, where the successful candidate will engage with clients and promote insurance products for small to medium businesses.

Commercial InsuranceInsurance

No H1B

Responsibilities

Supports a book of business by responding to client emails and calls promptly, answering coverage questions, billing questions, and resolving client and carrier issues

Foresees customers' insurance needs, such as policy renewals or amending existing policies

Customizes insurance accounts to suit individual clients, often covering a variety of risks

Completes comparison quotes for current clients with all carriers

Processes policy changes, cancellations, new policies, and rewritten policies in carrier systems and in agency management systems

Sets up new prospects and clients in the agency management system. Adds all referral sources and connections

Quotes multiple carriers and determines the best plan with the best carrier

Presents proposal to prospect, explaining coverages and pricing. Conducts sales meetings over the phone

Follows insurance laws as well as multiple carrier guidelines and eligibility rules

Any other duties and tasks that are required by the Company

Qualification

Property & Casualty LicenseInsurance Sales ExperienceCustomer Service OrientationCommunication SkillsProblem Solving

Required

Property & Casualty Insurance License required prior to start (more information available)

Ability to work onsite in a hybrid capacity (4 days onsite/1 day remote) after an initial 60-to-90-day training period

Strong communication skills with the ability to effectively convey complex information

Analysis skills to assess client needs and recommend suitable insurance solutions

Ability to conceptualize and think creatively. Open to exploring new ways of approaching work that can improve results, accuracy, and efficiency

Extremely strong oral and written communication skills, including the ability to translate 'technical speak' in a way that end users at all levels can understand

Customer service orientation with a proactive attitude toward client engagement

Ability to work independently and as part of a team in a fast-paced environment

Accuracy: Achievement of correct and precise work

Accountability: Acceptance of responsibility and one's own actions

Written Communication: Ability to write letters, reports, articles, and e-mails using clear and concise vocabulary, style, grammar, and punctuation

Customer Orientation: A desire to serve clients by focusing efforts on listening and responding effectively to customer questions, resolving customer problems to their satisfaction, and evaluating customer satisfaction

Problem Solving: Ability to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems