Sharp Business USA · 1 day ago
Director eCommerce
US-NJ-Montvale
Full-time
Onsite
Director/Executive
$140K/yr - $160K/yr
7+ years expSharp Electronics is seeking a strategic and hands-on Head of Ecommerce and Digital Marketing to lead the growth of our Consumer Electronics and Home Appliance business. The eCommerce Lead is responsible for accelerating Sharp’s online sales growth across its direct-to-consumer channels and retail marketplace platforms, driving DTC site performance and marketplace optimization.
ElectronicsInformation ServicesInformation TechnologySoftware
No H1B
Responsibilities
Own the strategy, performance, and P&L for Sharp’s direct-to-consumer eCommerce platform, ensuring profitable growth and a seamless customer experience
Develop and execute sales, promotional, and merchandising strategies aligned with brand priorities and product roadmaps
Partner with Digital Marketing to translate traffic-driving campaigns into optimized onsite engagement, balancing storytelling with sales conversion
Lead A/B testing and funnel optimization, overseeing initiatives to improve CVR, AOV, and repeat purchase rates
Manage Sharp’s presence and growth on retail marketplaces (Amazon, Best Buy.com Marketplace, Walmart Marketplace, etc.), focusing on assortment strategy, pricing, and content optimization
Leverage insights, reviews, and competitive data to improve digital shelf visibility, product rankings, and conversion rates within each platform
Collaborate with the Sales team to ensure consistent strategy between marketplaces and retail.com accounts, maintaining clarity of ownership
Own site merchandising strategy, including product assortment planning, navigation, onsite search optimization, and content hierarchy to improve discoverability and conversion
Lead ongoing optimization and enhancement of Sharp’s eCommerce platforms to ensure superior UX, mobile responsiveness, performance, journey mapping and site stability
Implement and refine new platform features, personalization capabilities, and UX improvements that drive customer engagement and revenue growth
Manage end-to-end product catalog setup and merchandising, including technical SEO foundations and alignment with campaign execution
Partner with Creative and Brand teams to ensure product presentation and storytelling reflect Sharp’s design and technology leadership
Lead the digital roadmap for the eCommerce experience, including feature development, content refreshes, and integrations such as onsite search, ratings and reviews, payment solutions, and personalization tools
Establish and monitor key eCommerce metrics—including traffic, conversion rate, margin, CAC, and customer retention
Collaborate with demand planning and operations teams to ensure accurate forecasting, inventory levels, and fulfillment performance
Monitor and optimize key KPIs including traffic growth, engagement, add-to-cart rate, conversion, and revenue
Develop dashboards and executive reports detailing DTC and marketplace insights with actionable recommendations
Ensure platform compliance, data accuracy, and operational best practices across all commerce platforms
Partner with the Digital Marketing team on campaign timing, messaging alignment, and performance analysis without overlapping ownership of paid media or content
Work closely with Supply Chain, Service, and IT to streamline order management and post-purchase experience
Identify new partnerships, technologies, and innovations that elevate Sharp’s digital commerce capabilities and competitiveness
Qualification
Required
Bachelor's degree in Business, Marketing, or a related field; MBA or equivalent experience preferred
7+ years of experience managing DTC eCommerce and marketplace channels, ideally within consumer electronics, appliances, or premium durable goods
Proven track record of P&L management and revenue/profit growth through paid media, CRM, and site & channel optimization
Strong knowledge of eCommerce platforms (Big Commerce/Salesforce + subordinate plug ins), marketplace management systems, and analytics tools
Strong analytical and project management skills with a focus on performance metrics and data-driven decision-making
Excellent leadership and communication skills, with the ability to work cross-functionally in a fast-paced environment
Collaborative mindset with equal emphasis and capability to 'do as well as direct'
Continuous learner with the drive to install new initiatives and learnings to benefit the mantra of the best possible customer experience
Preferred
Experience managing retail marketplaces preferred
Benefits
Comprehensive, family-friendly healthcare plans (medical, dental, vision).
401k retirement plan with a competitive match and plenty of financial support tools.
Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support.
Financial protection for you and your family (life insurance and disability insurance)
Rewarding and holistic wellness program.
Training, professional development, and mentorship
Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
Dynamic culture eager to innovate, enhance diversity, and work smarter.
Company
Sharp Business USA
Sharp Electronics designs and manufactures electronic products.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jack Sherry
VCIO
Recent News
Morningstar.com
2025-08-19
Company data provided by crunchbase