UFCU · 6 days ago
Fintech Partnerships Lead
Austin, Texas, United States
Full-time
Onsite
Senior Level
5+ years expUFCU is a credit union dedicated to empowering its members to achieve financial success. The Fintech Partnerships Lead will manage key partnerships and coordinate fintech ecosystem engagements to ensure successful integration and delivery of fintech collaborations that generate measurable value for members.
Responsibilities
Manage day-to-day relationships with fintech partners, ensuring alignment with UFCU objectives and member experience priorities
Coordinate onboarding, integration, and partnership activities in collaboration with Product Owners, Technology, Compliance, and Operations teams
Maintain a comprehensive fintech portfolio tracker that captures partner status, performance metrics, and outcomes
Support vendor assessments, due diligence, and risk reviews for new and existing partnerships
Serve as the central point of contact between fintech partners and internal stakeholders to ensure coordination and transparency
Plan and coordinate pilot projects from initiation through completion, ensuring objectives, scope, and milestones are achieved
Facilitate internal readiness across business and technology teams for successful pilot launches
Partner with the Director, Fintech Strategy & Partnerships to evaluate pilot results and develop recommendations for scaling or next steps
Document learnings and process improvements to enhance UFCU’s pilot management framework
Partner with UFCU’s research team to integrate research, testing, and member feedback into fintech pilots and proofs of concept
Work with the Senior Researcher to align pilot timelines with research cycles, usability testing, and validation activities
Ensure findings from moderated and unmoderated research are incorporated into pilot planning and partner discussions
Coordinate with researchers to translate member insights into actionable design and experience improvements
Communicate research-informed insights and pilot outcomes to internal stakeholders and partners
Monitor fintech trends and emerging technologies across key domains such as payments, lending, data enrichment, and member personalization
Build and maintain relationships with fintech accelerators, venture partners, and peer credit unions to identify future opportunities
Represent UFCU at industry events such as Finovate, VentureTech, Fintech Meetup, and other related conferences
Provide regular updates and insights to the Director, Fintech Strategy & Partnerships and other internal teams
Collaborate with Product Owners and Project Managers to translate fintech capabilities into member-facing solutions
Partner with Marketing and Communications to support launch announcements, member awareness, and engagement campaigns
Contribute to internal reporting, including updates to various committees and senior leadership
Adheres to all company policies, procedures, and business ethics codes
Completes required regulatory training as assigned
Maintains strict adherence to and compliance with all laws, rules, regulations, and internal controls specific to the role, including but not limited to Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC and Fair Lending regulations
Qualification
Required
Bachelor's degree in Business, Finance, Technology, or a related field, or equivalent combination of education and experience
Five to seven years of work experience directly related to fintech partnerships, vendor management, or digital product delivery
Demonstrated experience coordinating cross-functional initiatives within financial services, fintech, or credit union environments
Proven ability to manage multiple partnerships, pilots, or vendor relationships from initiation through delivery
Strong analytical skills with the ability to evaluate performance metrics and translate insights into recommendations
Effective communication and relationship management skills for interacting with partners, internal teams, and leadership audiences
Proficiency with collaboration tools such as Microsoft 365 and project or vendor management systems
Must be bondable
Preferred
Experience working in a credit union, banking, or fintech environment
Familiarity with digital banking platforms such as Backbase, Q2, Lumin, or Alkami, and middleware solutions such as Mulesoft or PortX
Exposure to fintech investment networks, accelerators, and collaborative partnership models, including CUSOs
Understanding of user research and its application in pilot design and product validation
Professional certifications in project management, product management, or business analysis (e.g., PMP, CSPO, CBAP) are beneficial
Additional language proficiency is a plus, particularly in Spanish
Company
UFCU
Empowering our Members to achieve financial success and brighter futures. Federally Insured by NCUA. Equal Housing Lender.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Michael Crowl
CEO & President
Rhonda Pavlicek, MBA, CPA
Executive Vice President of Finance & Risk / Chief Financial Officer
Company data provided by crunchbase